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February 2025 by Luis Santana
Lizt was incredibly kind and patient. She took the time to help me with my issue and resolved it efficiently. Her customer service is exceptional, and it's clear that she genuinely cares about helping customers. She truly deserves recognition for her great work!"
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February 2025 by Yanior Enrriquez
I want to share the good work and at the same time the professionalism that the ladies do in this store Lizt and Ariel Thank you and congratulations to both
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February 2025 by Miguel R del Sol
I was there yesterday and the treatment received was excellent, very professional. Congratulations to Lizt who is very charismatic and attentive.
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February 2025 by Niurka Sol
I recently visited this store and was truly impressed by the outstanding customer service. Lizt was extremely friendly, knowledgeable, and patient, taking the time to answer all my questions and help me find the best solution for my needs. She explained everything clearly, ensuring I understood my options without feeling pressured. Lizt went above and beyond to make the process smooth and hassle-free. It’s rare to find such attentive and courteous service these days!
Overall, my experience was fantastic, and I highly recommend her and this store to anyone looking for great service, affordable plans, and a team that genuinely cares about its customers. Keep up the great work!
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February 2025 by Maryoret Enriquez
Last week I was there in that store and they treated me wonderfully, giving me a very professional explanation from Lizt who knew how to answer all my doubts. I left very grateful to those two girls. Congratulations to them. Keep it up. God bless you.
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February 2025 by Rodobaldo del Sol
I felt very well cared for and with a lot of professionalism from that beautiful group there where I have to discard Miss Lizt, very kind and professional. Thank you. I also highlight Ariel. Both of them are very excellent gifts.
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February 2025 by George Napoles
I came into the store Sunday and the representative who helped me was Edwin, he is a brilliant young man and was able to get me a new phone, a case, and a screen protector for a very reasonable price! He explained everything and I will be coming back to see Edwin for a Hint! I have been a Metro Customer for 10 years and I can say that these guys are legit!, not only do they make you feel heard but the prices are very reasonable. Definitely will have my friends and family members come.
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November 2024 by Brandy Newman
Eilein was very patient and great she is the best I really appreciate her taking her time to get my bill resolved she deserves a raise
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October 2024 by Aaron
Tried to scam my wife saying she can only upgrade to 5g plan if she adds 4 lines. Luckily we have a friend that’s a manager at a different Tmobile’s who informed us he was trying to scam. Started acting rude after we found out. Stay away go to the corporate store that’s nearby.
Also just found out that he changed her plan to military even though she said never mind. So he touched her account after she already left. Such terrible customer service. Stay away
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June 2024 by T Breezy
Areil is really understanding and helpful. I am not a customer with a lot of money and she helped me get a new charger with the box for a reasonable price. I hope she continues to have a great day! She's holding it down on her own, too.
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April 2024 by Jacques Oliver
Rip off I recommend cricket
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January 2024 by George Elmino
These guys are legit, come see them you won't regret it
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January 2024 by Marie Johnson
Couldn't fix my acp issue,agent was very impatient
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September 2023 by Sheralyn Hayes
I would like to thank the lady that helped me out, her name is Valentine, she was very courteous and professional and very helpful, I recommend everybody to come to this establishment, I appreciate her knowledge of my situation, thanks Valentine for your service and help
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August 2023 by Peter Bertram
The representative did not know if she was doing was not very happy with the service