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January 2024 by Solmaz Jahanbakhshasl
Rude manager and rude one of the employees
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January 2024 by jenni naruta
I ordered two balloon bouquets for my daughter's Sweet 16. I paid extra for balloon bags when I picked up the bouquet. I've ordered from here before and ordered balloon bags before and every time, my balloons still floated up even with the balloon bag. When I went to pick up my balloons on Dec 21, I questioned them because the balloons, which were in the bag, were laying on the counter. I told them that normally the balloons float even with the balloon bag. The manager reassured me that it was just because of the balloon bag. I pulled 2 of the balloons out and they seemed ok, so I unfortunately took her word for it. When I got home and took the balloons out of the bag, 3 of the 6 went right for the floor. Only 2 of the balloons actually looked like they had helium in them. The following morning, all 6 of my balloons, which I paid $20 for PLUS a balloon bag were laying on the ground as my daughter walked out for her birthday. What a disappointment. I would not recommend buying balloons from this location.
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December 2023 by Dylan Hughes
I recently had the pleasure of shopping at Party City for an upcoming event and I am absolutely thrilled with my experience. The store is a one-stop-shop for all party needs, offering a wide range of decorations, costumes, party favors, and more.The staff at Party City are true professionals. They were efficient, friendly, and extremely knowledgeable about their products. They took the time to understand my party theme and helped me choose the perfect decorations and accessories to bring my vision to life.The quality of the products at Party City is exceptional. They offer a wide variety of unique and fun items that cater to all types of parties and events. I was particularly impressed with their selection of balloons and table decorations, which added a festive touch to my event.The customer service was top-notch. From the moment I walked in, I was treated with respect and courtesy. The staff was attentive and went above and beyond to ensure I had a great shopping experience. They were quick to offer assistance, answer any questions I had, and even provided some creative ideas for my party.The pricing at Party City is very reasonable, especially considering the high quality and variety of their products. They also offer regular sales and promotions, making it even more affordable to throw a memorable party.I would highly recommend Party City to anyone in need of party supplies. Whether you're planning a birthday party, a holiday celebration, or a themed event, you're sure to find everything you need at Party City. I couldn't be happier with my decision to shop here. A big thank you to the team for their outstanding service!
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November 2023 by Micah J. Tappe (MicTap)
Super helpful staff every time I visit. Great selection of seasonal items!
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September 2023 by karen taylor
The party store was not as well stocked as the one in Orange City which was a surprise!
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September 2023 by L K
Lol they wanted US to BUY a helium tank to fill up the balloons instead of just filling them up for us. Questionable management decision. Embarrassed for Party City Sanford. Wow
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July 2023 by Lainey Almeyda
Small. Only 2 aisles of costumes. Not a lot of variety in party supplies, either. The one in miami, now, you can spend a good 2.5 hrs going thru store, they're so well supplied in costumes and party supplies. This particular store was a huge disappointment. Not worth the drive from Deland.
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July 2023 by Grayson Robinson
Cambry was an awesome help and went out of her way to make sure my balloon bouquet looked perfect!!
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June 2023 by Samantha B
A little bit slow service but they were pretty busy, possibly short staffed. Order was ready on time.
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March 2023 by STEVEN HALPREN
Good selection, but they used to have more items.
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January 2023 by Lashawn
After waiting in line to purchase then you have to wait in another line to have balloons blown up there needs to be a better way. Expect to be in the store for at least 30-45 mins if your having balloons blown up at least that was my experience.
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January 2023 by Ellie A.
customer service has gone down over the past year. i've been in 4 times and the employees look miserable. i used to work here so i get it but asking for help or even asking for balloons to be blown up made me feel bad for even bothering anyone there was only one person in the store when i visited.
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December 2022 by Jack
Please check that your balloons are properly tied before leaving. Needless to say our adult birthday not has a single digit year balloon.... after everything has closed
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November 2022 by Lisell M
Balloon kit partially inflated, then they wanted to charge me to inflate the missing parts or the kit, then I asked for the manager and the manager is taking forever. I had to go with the balloon kit partially inflated. Not good, however they have a better selection than the Altamonte Springs store.
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November 2022 by Yolanda Covey
I had a great experience ! Catherine is awesome ! Jason was super friendly! Balloons ? were beautiful!
