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April 2024 by Mariolis Trigueiro
Excellent service
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April 2024 by Prajwol Sharma
Slow as hell. Even with no customer it takes them an average of 20 mins to prepare something. That’s not including the time from I placed the order and drove there. I ordered chicken and they probably started waiting for an egg to hatch.
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April 2024 by Sandra Pino
Amazing place andGreat customer service
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March 2024 by Luis Sierra
Very good food, Jenny made sure we were happy, place was clean and service was
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March 2024 by Sergio Matute
We like the service and the cashier was wonderful with us Jenny the manager was very helpful and attentive, the place was very
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March 2024 by ayla consindine
Good service and the cashier and the Manager excelente and very good
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March 2024 by Yanireth Espinales
Amazing!!!! Staff super friendly , clean and nice .The Manager coming and said :Hi and asking about the food and if everything is ok!!! I love it!!!! Feel like I’m Home the food really tasty and yummy
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March 2024 by Mohammed Asif
Art of deception. I’m still trying to find beans mix, shredded cheese, and avocado as well. I should have just gone to chipotele. This place is a rip off. Will never step into this again.
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March 2024 by Fransisco Amado
I went with my family to eat at this restaurant, the food was delicious and the cashier was very friendly, we will
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March 2024 by Ramon Edier Colon Concepcion
I asked for my order and they didn't give it completely, so 8 have to reorder, then I have to wait like 10 minutes and they didn't give me my order. I asked for my money back and they didn't give it back, hey pollo Tropical crew you are not the only ones working because most of the people that go there are workers to with limited time to eat. I don't recommend this restaurant I will go to Wendy's, McDonald's, Taco Bell whe I'm in the are, this was my last time going there
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March 2024 by Melanie Hale
No matter how many times I try to love this place...something always goes wrong. I went there for a family meal...I pull up and I'm told No white meat is that ok...no it's not ok. Some of us really like white meat. Had to buy it anyway bc I already promised the kid that's what we were having and I didn't want to wait 30 minutes. And why give anyone that overly cooked/burnt maduro??
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March 2024 by Daniel Castano
Good customer service, clean and good food ?Parking: Good ?Wheelchair accessibility: Plenty space
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March 2024 by geo
Pollo tropical usually serves tiny chicken, but i still eat there because of its flavor. However, it really feels like the chicken is only getting smaller and smaller. Today i got the tiniest chicken I’ve ever seen, even compared to the standards of pollo tropical. I dont think ill be back to this place anytime soon because it feels like a scam.
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March 2024 by Zeibu
If you go to Pollo Tropical to buy a 1/4 chicken you’re really getting 1/4 pigeon, the pieces are smaller than the palm of my hand. truly disappointed in the food we were served today, we didn’t even get a full portion of the black beans, they were filled half way. the chicken gets smaller day by day! please check your food before you leave the premises and make sure you get the food you paid for.
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March 2024 by Lyn Snow
I’m in love with the coconut shrimp!!