AdventHealth Rx Plus | Pharmacy is known for its commitment to patient care and helpful customer service. Many customers appreciate the pharmacy's ability to deliver time-sensitive medications on the same day, showcasing their dedication to prioritizing patients' needs. The team often goes the extra mile, as evidenced by a representative who helped a customer significantly reduce the cost of a new 90-day prescription. While the pharmacy's website provides useful information, customers generally prefer to call for specific inquiries. Most of the time, the staff is friendly and able to answer questions effectively. However, some customers have noted inconsistencies in responses regarding local versus mail-in pharmacy options. Despite this, overall experiences with customer service are rated positively. Customers enjoy the convenience of having medications delivered directly to their homes, particularly those who prefer avoiding retail pharmacies. Although some have experienced longer wait times for mail orders, they often find that the cost savings for 90-day supplies justify the wait. Many customers feel reassured knowing they can rely on the pharmacy for their medication needs, whether through local pickups or mail delivery.
Bullying insurance members to fill their medications via your pharmacy is an inside job, coercion, and manipulation. It should be against the law.
March 2025
I just want to thank you all so much! I have yet to have an issue with RXPlus and yesterday really made it clear how patients are first. A very time sensitive medication was able to be delivered to me same day, and I am so extremely appreciative of your team/pharmacist efforts to have made that happen.
February 2025
Used them for a few months when was forced to move and the medications never came on-time. Would run out long before refills arrived. I just quit using them. Now I am going to try again and see if they figured it out in the interval. Here is hoping.
