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June 2023 by Tom A.
I come to this Sam's club once every couple months and it's always packed no matter what day of the week you come. Everything is sold in bulk and price higher because of the larger bulk, you do need a membership here and they close around 8pm on weekdays. I have had no problem with staff here but at times or most times there is a lot of people check in out and not enough registers open. Three stars for prices, hours and registers available when checking out, also aisle could be set up better.
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April 2023 by tim poland
People who works here are rude even there management worst sam’s club I ever been un organised and it’s a miss here.
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February 2023 by Ty T.
I normally shop at the Sanford location. I am an event planner. I coordinated a Valentine's party on Friday night. I picked up a three-tier cake on Friday afternoon. The cake was leaning. The baker told me all the three tier cakes lean. She also stated the cakes will never look like the pictures. I always order two tier cakes. I didn't want to believe all the three cakes lean. If so, why didn't they tell me that when I ordered the cake. Sam's took $20 off the cake. The cake should have been free. All night my quests asked me what happen to the cake. I will never order another cake from Sam's again. The management there do not care if it's your professional at stake.
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October 2022 by Jae L.
Employees were pleasant, at least the full-time ones. The contracted individuals there for product promotions are often rude (not always, but often to the point I don't even approach them anymore, maybe they have a good product, maybe not, I avoid them). Selection of product offerings has dwindled over the years which is disappointing. I've been a Sam's member for many years and wish it would go back to the friendly warehouse shopping experience. One of the treats my family likes is the Hot Dogs from the Deli section. Last 5 times we went there they had a sign "we cannot make hot dogs at this time".....hmmm, what? Now I question the food safety aspect. Are they not available due to lack of proper regulatory handling and cooking procedures? Not sure, don't want to assume, but do miss the hot dogs, smile. Retail has taken a hit everywhere, staffing, supply chain, etc. I give credit to the employees and thank you for being there to keep the doors open. Contractors on the other - just a tip, smile and be nice to people, it's a pretty simple formula.
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September 2022 by Stephanie Jimenez
Another delivery not received, AGAIN tonight!!! Seems to be a problem the last 6 months. My pick up orders go missing after I receive alerts the order is ready. I've been told by an employee my order is in my car, car was "moved around", trunk shut, go home- no order- NOTHING!!! Sams if you can't provide reliable pick up and delivery services - don't offer them!!!
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August 2022 by Sabrina Faralla
They have the best gas prices and you can just pay with app
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July 2022 by Lorrie B.
Watch out for sale items, I purchased 2 pk of colby shredded cheese and it had white mold on it. I started putting this on my dinner and quickly could smell the stench!
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July 2022 by David R.
We stopped to pick up some things for my girlfriend birthday dinner tomorrow and was doing a little shopping we looked up on Sam's club search And it came up on Google maps they close at 830. We were in the meat dept getting steaks and 3 times staff came up and said we need to go and check out now. It was 815 pm there Attitude was very snobby I don't care about customer service. I've had a Costco membership for 25 years And never had customer service like that at Costco I purchase the same membership this year and plan on canceling it. I finally went to check out there was a line and I spoke to a lady at the front counter and I showed her it 830 pm. She argue with me and said the website says 8 PM you can't go by Google maps. The sign outside Had there hours was not lit up and you couldn't see it because it was dark outside. I will be filing a complain with corporate office. Set a picture of the hours on Google maps. Somebody in corporate needs to change it. And they need to teach her employees about customer service. Because customers pay their salary.
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June 2022 by Mia P.
Arguably the worst Sam's in the Central Florida area. The staff here are hot f$&@ mess and full of apathy. Karen at the door is the worst. They stock of items is okay but inconsistent with brands and selections of products. You have to show your membership card to come in, and they will almost tackle you if you don't have it readily available on the way in. The customer service desk has a lot of "I don't know" if you ask anything. So no. Don't come here. Spare yourself.
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June 2022 by Tori Ritter
Your greeter, Shirley, is very very rude to almost all customers who enter the store. She has a poor attitude and the way she communicates is so unprofessional.
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November 2021 by Nancy S.
I recently joined due to a great price on a large purchase. I have been happy with all my purchases. I'm also pleased that I can order online and pickup curbside. The last time I was there I tried scan and pay. It is easy and saves time. I don't like self checkout but this is different because it makes it easier for ME not just the merchant.
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September 2021 by Cathy M.
My husband and I got stranded today in Sanford's Sam's. We bought our groceries and came out to find our car wouldn't start Just wanted all to know how professional the guys in the automotive department were SO HELPFUL to us "ole seniors" .With a jump and new battery we were on our way QUICKLY. These guys went out of their way to help and solve our issue.This BLESSED our hearts for going over and beyond their call of duty. PS sorry didn't get all of their names. Thanks again
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June 2021 by A P.
Do your research & watch prices. You can come away very happy with just what you want for a good price.
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June 2021 by Renee Scott Medairy Butler
very clean. staff is very friendly and helpful.
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January 2021 by Akmal A.
Love to shopping here, convenience , all staffs helpful and friendly . Shop every week , most household items available . Pretty clean neat.