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May 2024 by Erin Hildebrand
Always have been impressed with the customer service until today. Waited well over 10 minutes and asked 3 different times if someone could help in the paint department. A Young man working there said that if the lady who had just come back from her lunch break didn't come and help in 2 minutes then he would help. Well 2 minutes came and gone. Asked again the ladies at the check out counters and they said the girl was on lunch break. Waited a few more minutes and watched 3 girls up at the front just leisurely chatting with no help. Finally, walked out and told the girl by the popcorn machine they need to get their paint department figured out and was given the excuse that there is a lack of help because of it being Sunday. I hope the manager reads this and works on training their staff in customer service.
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May 2024 by Mary Milton
My favorite neighborhood Ace! Always helpful and friendly staff can find what you need. Better than the big box stores if you have questions on home repairs.
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March 2024 by Michael Ellis
They have an amazingly large selection of tools and home supplies for such a small location. Often I find it easier to shop there than the big home and garden stores.The staff is always friendly, knowledgeable and helpful.
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January 2024 by Ryan S.
Terrible experience at Sanford Ace Hardware. Treated with suspicion and closely monitored every visit, unlike at Longwood. Felt unwelcome. WILL NOT RETURN!
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October 2023 by LindaRae Clark
This ACE is the place to go for replacement window screens!! Made to the accurate measure of your messed up, dried up, dirty, broken ? screens.Mighty fast ⏩ service, too.
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October 2023 by Johnny Diggz
Helpful staff. Always clean and well-stocked.
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September 2023 by T C
Great store. Its not a warehouse...Whenever I have to fix something I go here 1st.
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July 2023 by P O'Brien
Great inventory! Fast Checkout.
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April 2023 by Raul Leon
Always very quick to help and very informative. And specialty parts always on hand .
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April 2023 by Arthur Sankey
Friendly employees great selection of items
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September 2022 by Rodney R Richley
Always have what I need, employees are knowledgeable too
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August 2022 by Lenny Leger
Ace has the best customer service, bar none. Tim patiently helped to solve a complex plumbing issue,
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August 2022 by Ronnie Nance
Not the largest ACE I've been in but they have about anything you need.
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July 2022 by Lisa Strickland
The guy at the desk that is to the right when you walk in, talks to customers in a condescending way. he really needs to learn how to speak to customers because with out customers HE WONT HAVE A JOB, DO BETTER J****
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June 2022 by Kelly Schraud
Manager Travis should be fired for discrimination against deaf. It will go viral soon
