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January 2024 by Lisa Bostwick
Delilah and Ann are excellent customer service representatives! They were very helpful as well as being kind and positive.Ruben who did the labor of burying the tank, was also very helpful, kind, and accommodating.The entire process went quite well.
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January 2024 by Stephen Akard
This is a super convenient place to get propane. We can pull up and they can fill our on board tanks with no problem. The young man that works there is awesome. He is super friendly and helpful.
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December 2023 by ROBERT BLACKWOOD
From Dalila, Ann and all of your amazing office team to Jesse and DJ here at the house, Therm-O-Tane has gone above and beyond during my new range adventure. Your willingness to adjust the schedule and the courtesy extended defines why we have been your customers for over 15 years.Thank you.
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December 2023 by Sara Klenk
Very polite & knowledgeable service. Listened to what needed to be done. Reworked piping & gas line for new tank & removed old parts. Lighted pilot for fireplace. Walked me through all info for new equipment use and safety. Super job!!!
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December 2023 by Jonathan Herr
Excellent service! It was the best! Julian took the time not only to fix the problem but explain it to me and instruct us on how to fix it ourselves. He is an excellent representative for your firm.
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December 2023 by Rob Sharpstein
Had a 120 gallon propane tank exchange arranged by Dalilia. My old one was bad, so they put in a new one. Everything went smoothly and it was quick and easy. They left the area all put back together and looking good. Great service and good price.
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December 2023 by Seth Alderson
I am very happy with the customer service and pricing after only day one. I have been battling a large nationwide company for months and have had enough. I am without gas and was told my next delivery would be ten days before delivery. Thermotane will have a new tank and gas in ground in two and for a better than fair price. So far so good.
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December 2023 by Mike Beates
The good people at Thermotane answer the phone, show up at our home, and take care of us. Personal, polite, and professional! And they are neighbors here in Orlando, not off-shore customer service in the Philippines. ;-)Love Thermotane. Glad we switched our propane-provider.
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December 2023 by Michael Day
Mike did a great job in repairing one of our gas lines. He also performed a full leak test and replaced the regulator. He kept me fully informed on how and what he was repairing. Great service!
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November 2023 by Cindy L
Mike was Courteous, Informative, Took his time in explaining what was possibly going wrong with our tank. And Mike offered additional services that thermotime provides (app).
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November 2023 by Lou Collazo
Professional and dedicated team. They did an awesome job installing my tanks. Thank you. Strongly recommend for all your propane needs.
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October 2023 by paul collura
they were so quiet i never heard or saw them
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October 2023 by Chris Wolfe
An employee from company who was emailing me all the time, had her email hacked and instead of informing customers she said nothing. When I opened email something happened. I called her and she said oh yeah my email was hacked like no big deal. Unfortunately it caused a huge problem on my company email. A good company would have notified their customer and not just ignore the situation they put their clients in.Workers did not show up on schedule day and time at least 3 different occasions. When they did show up did not have tools to do work. Had to borrow from neighbors. Would not recommend
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October 2023 by kelli lashley
Everyone was amazing. Absolutely love Dalila she was amazing and so helpful. Thank you so much.
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September 2023 by John Dawd
Professional and knowledgeable technicians, completed adding a new line to gas cooktop in no time.
