-
January 2024 by Mohammed Shaikh
Prompt service. Very friendly and knowledgeable staff. Highly recommend this location!
-
December 2023 by Mike Helton
Mike and his team were able to quickly get us in and install a set of 4 Goodyear tires with no issues! We appreciated his team’s ability to help in doing this as we were leaving town for Christmas vacation. I would definitely do business with them again!
-
November 2023 by J B
Second time making an appointment online for a tire rotation. They cancelled the first one due to nobody available to do the work. It’s a tire rotation, so I’m not sure what special certification you need for that, but that didn’t make any sense. Showed up 10 minutes prior and they acted like my appointment wasn’t in the system. It took 50 minutes to complete the work. Pretty disappointing, especially taking an hour off of work to come get this done, only to have to take an hour and a half.
-
November 2023 by Jennifer
I have been dealing with Tire Kingdom for minor car/tire services, as well as oil changes for years. I used to go to the location in Sanford on 1792 and never had any problems whatsoever. Unfortunately, that location closed and I’ve been going to the location on 46 in Sanford since. The last several times I’ve gone there, I’ve had nothing but problems. From overbooked appointments to being charged above the quote given for services when contacted. I’ve been staying with them because I purchased road hazard warranty from them on my tires a few years back. Took it in this last weekend for some needed services in addition to tire rotation/oil change. Was called and told that I had a nail in my tire and needed a replacement tire. Told them about the warranty I purchased in which I was told they had no record of any warranty. I know they have been recently bought out by Mavis, so I told them I would check my records and get back to them. Once I found a copy of my warranty which is still applicable, called them back to tell them I have proof of my road hazard tire warranty. I was told that the nail didn’t actually go through my tire and it suddenly doesn’t need replacing. I then asked if I could bring the copy of my warranty in so they could have it in their new system and was told there is no way they can do that. I was also quoted a total for my other service, which again, was attempted to be charged more upon pickup. I have never felt so ripped off and taken advantage of. From going from needing a new tire, to suddenly it not being a problem once they knew I had a valid warranty….to constantly trying to overcharge every time I pick up my vehicle. I am officially done with Tire Kingdom and advise everyone to stay far away! When I asked the store manager, Mike Dessoye, who else I could speak with, he replied with ‘at this point, I don’t even know who my boss is’. Absolutely ridicules!!!! No customer service whatsoever and they will just lie right to your face! Stay away!
-
November 2023 by John W
Will was great he inspected all of my tires up on the lift and didn't find anything wrong. He didn't charge me a penny to help me out. I will always come here for tires and car repairs.Thanks Will.
-
October 2023 by Lexie Indigo
Words cannot describe how grateful I am to Will at this Tire Kingdom. My tire was flat to the point that the rim was nearly touching the ground and the belt came undone from the tire. Unfortunately, I have a warranty on my tire through another tire store that was too far to safely drive to. However, that did not stop Will from assisting us with changing our tire and filling it up with air to allow us to safely get back on the road. Legendary service is an understatement. Thank you Will, we will never forget.
-
October 2023 by Killuh Steez
I had an emergency omw to work and needed my tire changed. I work at Pet Paradise so I had my 3 dogs with me and the guys there were amazing and got me in immediately so the dogs didn't have to sit in the heat and wait for an extended amount of time. There will be no where else I take my car because of this amazing service! I thank you and so do my dogs!
-
October 2023 by Jax Nelson
This TK shines above all of them. I know they have an ownership change but the customer service is the same ... GREAT. Big shot out to Will who was outstanding in helping me and educating me on my tire issue. Thank you very much Will for your help !!!
-
August 2023 by Juliana Daurio
Took a little long to change 4 tires but overall I am happy with their service.
-
August 2023 by Jack Poole
Michael and Ben were amazing to deal with. I was able to get in right away for a much needed alignment. They also diagnosed an ABS issue my truck was having. It was refreshing to deal with friendly, direct and honest people. They explained everything in detail. This is my go to shop now when I need anything.
-
August 2023 by Carrie Root
Needed my tire patched. Went to another tire place that wasn’t able to help me. The guys at Tire Kingdom were very helpful and got my tire patched and sent me on my way. Yes they were busy and yes I had to wait a little while but honestly the great customer service I received was worth a little bit of my time. Thank you Michael for your help, you guys will definitely be my go-to tire place from now on.
-
August 2023 by DarkValkyrie512
I booked an oil change. The man I spoke to insisted that if I came on a certain day and time saying I would be seen as soon as possible and I wouldn't be late for work. They took my car back fifteen minutes AFTER the appointment time and made me late for work. They were happy to take my money and didn't tell me the price went up from last time from about 30 to 50. I'm not coming back here. Also their website doesn't list prices.
-
August 2023 by Justin Mauser
Never again. I bought a three year service agreement for an alignment and the customer service rep at the store said they were bought out recently and the agreement may not be honored. I still have 2.5 years left. I proceeded to get an oil change and it took over 2 hours. The clerk said they hadn’t restocked the oil filters and so they had to order them in order to finish the oil change. Again blaming the recent buyout on why they weren’t properly stocked. I won’t come back.
-
August 2023 by Bobby Sams
Was told I was in the wrong place due to my employer. I just needed help getting a flat tire changed with a spare and was told to go to another shop. Guy working the desk was rude and not helpful. I understand they were "busy" with 2 people waiting, but they were not even willing to help at all.
-
August 2023 by Cristina C.
I had gotten an oil change for my car and was quoted online for $60 dollars with a coupon when my cars ready which took around 4 hours after I had dropped it off they said it would be $90 I didn't want to argue so I just paid it and left but i did ask why and they said its due to inflation, which i understand but i feel as though they should have honored the price that I was quoted because I ended up spending more money then I was expected to. They also did not put a new window sticker and I'm deciding to take my business somewhere else because this place used to be good but now its garbage. My car drives more sluggish than it did before aswell