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March 2024 by Ana Membreno
I recently started doing business with Trustco bank Rinehart branch. I am very happy; Becouse everything was explained clearly on the type of request I need at the moment.They are friendly knowledgeable. Eman Elkomos helps alot. I recommend themExcelent costumer services.
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March 2024 by Dalis Lao
We at Dali's Lao Thai Cafe are truly blessed to have Trustco Bank as our neighbor and banking partner. Their team has not only provided us with exceptional banking services but has also shown us kindness and support that goes well beyond what we expected. Each visit is met with smiles and genuine care for our business's success, making us feel more like friends than clients. It's this personal touch and dedication to community businesses that make us proud to bank with Trustco. We're so thankful for the fantastic relationship we've built and look forward to many more years of mutual support.
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March 2024 by emad Louka
Outstanding! The staff went above and beyond to assist me. The branch manager, Eman is so friendly an professional. I highly recommend them. They're the best.
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March 2024 by Syed Zaidi
Efficient & Excellent service provided at this Branch, specially manager Eman Elkomos was very cooperative & competent.
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March 2024 by Jenny He
I go this location bank for many years!Very good and fast service also very nice workers??????
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March 2024 by Gene Rumley
Very good experience always helpful and friendly and efficient
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December 2023 by John McKee
We recently completed a transaction with Trustco Bank on Rinehart Road in Sanford. Our point of contact was the assistant branch manager Eman Elkomos. We found Eman to be very professional and caring.
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October 2023 by ashok kalla
This is second time I’m availing services from Trustco. My experience was simple, transparent and fast. The staff was very friendly and explained all the details needed. Eman was super cool. I would highly recommend for banking needs with a special attention you need from start to end.
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May 2023 by Hemanth Devabhakthuni
My visit to this branch was a delightful experience. The combination of speed, transparency, and exceptional customer care left a lasting impression. I would highly recommend this branch to anyone seeking efficient and reliable banking services. Kudos to the entire team, with special recognition to Eman for the fabulous job.
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April 2023 by Luis A Rodriguez Cifredo
Just visited to ask for 2 dollars bill, and all was good, and even they asked how many, but then they asked if I had an account on the bank, and when I said no was like I said I'm sick or something they change the face expression and all because I don't have an account on that bank that is something really bad for the reputation of this bank for me I will never open an account there.
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March 2022 by Marlene Rios
I have been banking with this bank for the past 20 years. I have one complaint and is the don't have cash deposit MTA.BUT I love their help and good attitude. ?
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June 2021 by David Shaw
Horrible customer service. This bank is violating all sorts of banking regulations by charging overdraft fees on holds/pending transactions. The branch manager who suddenly got relocated to another location after I brought the issue to their attention is a huge douchebag and refused to issue refunds for three erroneous overdraft fees, so I am closing my accounts and taking my business elsewhere. How many other customers are they doing this to?
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March 2019 by LARYSA DRUZHYNINA
Do yourself a favor and go to another branch...
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November 2018 by An Ly
I enjoyed coming to this branch. The lead teller she's so nice and very helpful towards me. She has helped me changed address, order new debit cards, checks and open my vacation and holiday in the past year. I enjoy coming to this location. I feel appreciate as a customer in this branch. Also the lead teller she always know my name every time I go into the branch because of this reason I recommend this branch!
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July 2018 by Kim Marie Fischer Peters
This has been my bank for several years. They give personalized service and are careful to make sure all details are accurate before completing the transaction. This can make some feel they are slow, but I would rather take a little more time and make sure the transaction is correct and complete. They also have the best interest rates and deals on Mortgages and Certificates of Deposit.