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October 2023 by Sabrina Thomas
Just want to say this bank is the best ever Casey is heaven sent she is super friendly and just give the best costumer services ?
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August 2023 by Quin L
Have not had a good experience so far. I put a little money into an account there and they have been charging me fees every month for a paper statement, which I never requested. They mentioned their green initiative, but I never agreed to be sent and charged each month for a 1 page paper statement. I am waiting to hear from Shannah Hanks regarding the credit for these fees.
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July 2023 by steve parodi
Excellent bank and friendly staff. Always prompt, courteous and helpful
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March 2022 by Poarch Creek Landscaping
Love banking with you guys…Keep up the good work ?
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January 2022 by cartoad101
I have tried for 3 or 4 days to access my account with no luck. Made 3 trips to the bank for help & was told that nothing.looked unusual. The people at the bank were very helpful. If you are updating your system why doesn't it work. Please fix the problem .
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November 2021 by sharon burgess
Went to address 111 N hwy 393, bldg 1, suite 100 from Google maps. Its an apartment bldg. Very disappointed.
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July 2021 by David Roland
Poor experience at this location. I went to this location (or what I thought was the location) to cash a check. I looked up the location and found that the actual location was on the north side of 98 and about 1/8 mile further west. After getting turned around and discovering where the bank actually was, I arrived at 4pm, almost 10 minutes from when I had arrived at the location listed. The shades were down on the drive thru window and after pressing the call button, a woman did come to the window. I explained the situation and acknowledged that I knew it was now 4pm and asked if there was any way she could help. She said that they had been requesting for Google to change the address for a year - I was shocked that nothing had been done about it. She did ask if she could help me, I explained that I needed to cash a check - all I got was sorry, that can only be done in the lobby. Now I would think that if you were going to offer assistance at the window, you could have them come into the lobby, but I guess not. This was after I explained that I just drove an hour to get here. I returned the next morning to cash the check and was assisted by another woman in the lobby. She explained there would be a $9 check cashing fee for a non member, I said I guess it is fine as I had already lost money making a second trip here - she reminded me that the lobby closed at 4pm. I would have deposited the check in my own bank, but at the time I was without a job, my account was in the negative, and was still waiting on 5 months of unemployment benefits. I would likely never do business with the bank again. You never know the circumstances in one's life. I thought more could have been done on both visits, it could have changed one's overall view of the banking institution.
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January 2021 by Poarch Creek
They say you’re the average of the 5 people you’re around the most. If you’re selective about your inner circle you should take that same concept when choosing those closest to the functionality of your business. Vendors, suppliers, and one of THE most important relationships is with your banker! I’m so genuinely excited about finding an incredible bank that’s conveniently located, happy to work with me and a joy to do business with. The search for the bank we will entrust our business to is over. Thank you “Scott Lawrence” with Hancock Whitney for working literally overtime today for us!
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December 2020 by Clarence Bryant
Friendly and polite....
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September 2020 by One_human_race_one_love
Find a different bank! Staff doesn't care about you
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May 2020 by Ryan Turk
Donald Slappey is the best business banker on planet earth! He is amazing. Prompt. Reliable. Trustworthy. Incredibly knowledgable!
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March 2020 by Rula B. Morcos
Great location and service. Thanks
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October 2019 by Dustin Thompson
The people
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April 2019 by Liz Stevens
Friendly staff
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March 2019 by David Gershaw
These folks are phenomenal. Scott Lawrence is one of the most relationship oriented banking professionals I've ever encountered. It is a joy to run this errand and the entire team here goes above and beyond for me.
