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January 2024 by Emily S.
I was so grateful to this NAPA! I just moved back to Florida from Michigan. Immediately before I left MI I purchased cheap windshield wipers from a NAPA up north. Well, the wipers broke two weeks later. So I stopped into this NAPA in SRB. I was advised by the owner that she is independently operated. However, she did replace my windshield wipers at no charge to me, with an upgraded set. I'm pretty sure she took the hit without company reimbursement but she won me over as a customer. I'll be back and thank you!
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November 2023 by Brandan
Very friendly with great prices on batteries ?
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September 2023 by Wes Bergner
Tony went above and beyond his duties. The staff is awesome and friendly oh and don’t forget the great prices!
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August 2023 by Ronda Hartley
Great Service Solon is wonderful!
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May 2023 by James Mann
The only reason I'm giving them this rating is that it took 3 hours to change out the battery in my 2017 Silverado it was one thing after another, they didn't reprogram the computer, after they did we drove off only to find the turn signals didn't work after taking it back the tech said he needed to disconnect the battery for 30 min to program again, during reconnecting the battery he broke the terminal clamp, they didn't have one on hand so it took another hour to get one delivery but after that everything was working again, they were polite, apologetic and seemed very sincere about the whole situation, I would use them again
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May 2023 by Chadwick Markham
Very friendly and helpful staff. Needed a battery test done,. Which they will do complimentary, nice and convenient location
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November 2022 by Connor F.
Be careful. I took my truck here & they charged me $600 just to find out what was wrong with my truck without even talking to me first. I had a mechanical problem & they still ran a $135 diagnostic & then told me it took 4 hours to find out the issue with the mechanical problem. After being charged $600+ just to find out what was wrong with it I decided to take it somewhere else & the only thing that had an issue was an axle. They told me it was 4 other parts that needed to be replaced costing over 2k. This place is an absolute joke. Keep in mind all this took place on Veterans Day. They're all vets & so am I, so when I came in to pick up my truck & pay them $600+ when they did ABSOLUTELY NOTHING they had the audacity to tell me happy Veterans Day in the most sarcastic way. Screw these guys. I feel bad for whoever ends up going here. Stay far away from these crooks. Make the drive & go to Tuffy in Destin. They also honor military discount.
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November 2022 by Joshua Alvarez
Today my family and I took a trip to Destin for some holiday shopping. When we got back to our car it was dead. We got a jump from a good Samaritan and headed home to panama city beach. On the way I noticed a slight amount of smoke coming from the battery side of our hood.We pulled over and used Google to find this shop. The team had a new battery in stock and installed it and checked my alternator and starter too. We were in and out in under 25 mins and are now safely home. I can't thank them enough for the swift response they gave to my family and I.
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November 2022 by Jim S.
I have been having my3 cars maintenance work done at John John's for 5 years with outstanding customer service and priced fair. This week I had some carburetor work done there by new owners or new management. They told me that they would make sure that my Jeep- without top -is kept inside if it was a chance of rain. Friday afternoon after I left it in their care I got a call stating that I need to come get it because it was going to rain. Just the opposite of what I was told when I left it. My point is these guys can't be trusted to do what they say. I asked to be informed before any work was done and that also didn't happen, I was overcharged an hour for a diagnostic work when I told them the problem when I left it. 300 plus dollars later for a new set of 6 over priced spark plugs and a long wait when I showed up to get it and it still runs bad. These guys never answer when you call nor do they respond to their own voice mail system. If you are thinking about have anything done here trust me and go elsewhere!, the new mgmt lacks communication and are not reliable, they are however overpriced and will gouge you when possible.
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October 2022 by Robert V.
Horrible business. Will look to charge you 3x the parts or more. Must putting the mechanics kids in Ivy League school. Bunch of crooks!
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October 2022 by Steve S.
I took my car for overheating and then they flushed the coolant and my brakes system. Did not even Address the Check engine light. I read a reivew they fixed a screw in his tire, I GOT SCREWEDD by these guys! If it is other than a tire fix DON'T BOTHER! You will get the screw and the shaft from these supposed Mechanics. Oh yeah, they also said "you didn't tell me to take a look at that". Purely D****
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July 2022 by Caroline W.
Rick and Tony went above and beyond to fix my car in a very timely manner! Everything from picking up parts at the dealership to get them today versus having them delivered tomorrow and giving me a ride home so I wouldn't have to wait with my daughter. Super nice folks, and now we can get back to enjoying our vacation! And their dog, Bird, is really sweet too.
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April 2022 by PW D.
In Jan 2022 our battery died in SEAGROVE & it was initially hard to get help! No wreckers were available. Amazing people who were parked next to us wouldn't leave till they got us jump started Forever grateful!! We went straight to John-John Automotive in Destin ( they were recommended to us). WOW!!! They were AWESOME!!! Fortunately they had the type battery needed! It was closing time & they all stayed to help us!! Otherwise we'd have no auto till next day. They were so kind & competent & we'll never forget all the wonderful help that day THANK YOU again to John-John Automotive & all the gracious people who helped us.
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March 2022 by Craig C.
Great place to take your car for any type of repair. Under new local ownership. Mike and his staff are very friendly and concerned that your car will get fixed for a fair price. It's worth the trip to Santa Rosa Beach for your car repairs.
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October 2021 by Jimmy A.
What can I say these guys are awesome! I got a screw in my tire while on vacation and needed a repair, I went to Goodyear and Wal-Mart Automotive and both big corp places were rude! I was told I needed an appointment and it would be the next day if no appointment. These guys worked me in knowing this was an somewhat of an emergency situation. I was originally told it would be hours before they could get to me and when the guy behind the counter saw I was going to Uber back to the condo he took it on himself to get my car back ASAP. I was fine with waiting about an hour. These guys were great and would recommend anyone to come here first before messing around with any big chains that treat you like a number.
