-
August 2023 by Sarah Davison
Bad experience with the cashier Mike. Must have caught him on a bad night because he was super rude and turned away sales for the store. Tried to buy a bottle of wine to enjoy on the beach at sunset and he told me to “get lost” even though my id was valid and not expired. Very odd experience and very terrible customer service.
-
August 2023 by Marsha Adams
Tom thumbs are great for getting fountain drinks.
-
June 2023 by Chris Horkman
Why doesn't the receipt EVER PRINT AT THE GAS PUMP?!!! As a state employee, I am required to get a receipt for gas, no excuse. Pretty simple, right? NO, I've had to stand in line for 30 minutes to get documentation more than once at this store. The last time I got gas, I went in front of the huge line (shouldn't take but a few seconds to print), but he couldn't get the computer to print it out (he was a manager). If I had stood in that line that reached the far back corner of the store, I would have lost it. I will now have to go back and speak to a manager and go through all the transactions that day (not the first time I had to do this). Always understaffed in the spring break summer season at the busiest times of the day, and I feel sorry for the employees. I will encourage all state employees that I work with to not use this gas station and to go elsewhere.
-
June 2023 by Ben Clemons
Gas station convenience store super close to public beach access point. Plenty of random last minute beach needs, large selection of hard seltzers and usual snacks found at a gas station. Anyone complaining is over privileged. Regardless of bougie beach location, it’s still a gas station, not a Whole Foods.
-
June 2023 by Tasha Shanklin
Tom thumb has been bought out by EG America which has a brand called Cumberland farms the lady inside the store said that this is not a Cumberland farms but she had a Cumberland farms t-shirt on and claim that it is not a Cumberland farm when they have been bought out by EG America. The only issue I have is there's a sign out front that says Cumberland farms she has a t-shirt on that says Cumberland farms! Get it together people she doesn't know who she works for.... The point is I had a voucher for Cumberland farms that she didn't honor saying she wasn't Cumberland farms does anyone see the irony in this?
-
May 2023 by Bennett Morris
I went to seaside for my spring break and I walked in to the gas station payed for my things and hit my head on the middle bar of the door. next thing you know my head is getting smashed in by old people. THAT WAS TWO YEARS AGO AND I JUST WOKE UP TODAY
-
October 2022 by Brennen Grone
30 people in line, 3 people working, one at the register. 2 folks behind the counter joking around not working. If you’re off your shift go around back.
-
August 2022 by Aleksey Shalomeev
Hello! I wanted to get cashback today in order to buy a lottery. Yesterday I was able to do it without problems. Today I chose a sandwich for breakfast especially for this purpose and wanted to get money. Cashback didn't work. I went and got money at ATM. After that, I came up with money and asked for a $10 cashword lottery. The manager told me that she did not understand me. I wrote the word cashword to her on a piece of paper and she still said that she did not understand me. I asked another worker to help, who understood me and solved this issue. I believe that the first employee of this gas station simply did not want to delve into what I need. I think gthat this is unprofessionalism and unwillingness to understand people.
-
April 2022 by Christy Fleming
While attendung this store today to pick up a few things, and crazy as always in the Seagrove Tom Thumb, ZEZE the only cashier working a register at lunch time doing her best to try and push the line of people through .. So she steps to another register to run 2 registers at this point so people dont have to wait! THE MANAGER steps out of the office and tells her no no.. Thats a company policy and you know that.. One register being ran only.. In front of a line of people.. I understand a "company policy" but first and foremost its very unprofessional to approach your employees in front of customers like that! Secondly, as a manager you step in and help, esp if you see a line of customers that is running all the way back to coolers at the back of the store! Instead, the manager took time to scold this young lady and then step back in the office and did not even offer to help her! Manager should be ashamed! Im pretty sure she did not sign up to be a manager and just get paid to sit in the office! Esp during a lunch rush!! ZEZE, keep being great and working hard, it showed today!!! As far as managment, this seems to be an on going issue at this store where the manager hides in the office and does not offer to step in and help!!
-
December 2021 by Shawn Beal
They're always real nice there
-
November 2021 by megan white
the blonde cashier was EXTREMELY rude, unprofessional and obviously did not want to be there. I’ve been coming to seagrove since I was young and not only me but my family members have had the same experience with this woman for years. everyone else that works there is always very nice, I wish they would let her go!
-
November 2021 by greta schuler
Fortunately for them they are the only game in town for gas along East 30A. Pumps are never working and when they are they are not providing receipt.Upon asking cashier for a receipt she was so RUDE and made me wait for 15 mins behind 10 people to get a receip! Will avoid stopping here in the future for anything!
-
August 2021 by Annie
We went to this store every night for ice cream and were always helped by Dan. He gave us the best customer service and we felt welcomed each time we came through the door. The best gas station and service in town.
-
August 2021 by brigitte hohman
We visited this Tom Thumb every night while in Seagrove for ice cream bars; best price and selection and no long line to wait in the best part was being waited on by Assistant manager Dan! He was so nice and personable to everyone who came in. It made our dessert nights special
-
August 2021 by El Mundo Roluz
The place is quite crowded, and the bathroom is very, very dirty. But hey, I went to gasoline and I left quickly.
