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September 2025 by Emily
Kimberly is wonderful and so helpful ! I’m glad she’s there every time I go in. Highly recommended
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September 2025 by John Smith
I have learned; Amazon will use the USPS to deliver packages. As the previous review states mine was being 'held at the owner's request' which I did not request. The USPS will mark a mailbox 'inactive' if mail is not collected after 10 days, no longer deliver it, rather hold it. Many of us are part time here and certainly don't check mail every 10 days. Looking in Amazon you may assume it is at this post office when in fact you should find your package at the Santa Rosa Beach Carrier Annex, 33 Churchill Bayou Rd.
Why Amazon doesn't just deliver themselves like the rest of the country is beyond me.
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August 2025 by Mack Murphy
Ordered a fairly small package from Amazon. When arriving home and looking my package was no where to be found. Amazon provided me with “Customer has requested the shipment to be held for collection. Please collect your package once available for pick-up.” I did not request it to be held and surely shouldn’t have to sign for $30 of kitchen utensils. This was purely an act of too lazy to deliver the package I paid for shipping on. Tried calling multiple times to even verify if my package was there an no answer. It’s a shame I’ll have to quit using Amazon now that I live in Santa Rosa beach simply because this post office has no drive to complete the simplest task.
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March 2025 by CBD BOBBY
Alex and William are the two most helpful people i have ever worked with at USPS, they were kind and helpful for more than one day and through multiple multiple phone conversations.
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February 2025 by Tom Hisek
I am from out-of-state and can’t believe the courteous, efficient and enthusiastic service displayed by Alex and Nick when I just visited minutes ago. True professionals in every sense of the word. The USPS is beyond fortunate to have them as employees. Thank you, gentlemen!
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February 2025 by Candy Farnsworth
Friendly and efficient
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January 2025 by Andrea Vacaflor
Helped me far beyond what I expected. Yes, they are usually busy, but the people who work there did not hesitate to demonstrate compassion and professionalism, especially when dealing with sensitive cases. Thank you.
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September 2024 by jessie whiteman
“Customer has requested the shipment to be held for collection. Please collect your package once available for pick-up.”
No, I’m the customer and I didn’t request this. You just didn’t feel like doing your job. Y’all suck. I picked an Amazon item that said “overnight” for a reason and now I have to change my entire schedule to deal with your incompetence. Thanks.
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August 2024 by mike2482477
Dropped a very large envelope off at the post office there two weeks ago has still not been delivered. I'll never put any mail in that post office again it's not to be trusted. Now your packages somewhere else. How can a package so big get lost Maybe it was thrown out who knows
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July 2024 by A
Go to any other post office but this one.
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May 2024 by Coastal Cottage Painting
The women are always friendly and helpful with great attitudes! Small town feel when they remember you with a warm welcome and smile. They're always doing an amazing job!
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February 2024 by George Hattaway
My order was delivered but not to my address. This has happened to two others in my neighborhood.
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January 2024 by Jacob Grimm
Wish there was a post office this good in PCB. Best one on the beach
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December 2023 by Linda H
Always polite and efficient!!!
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October 2023 by Bill Williams
USE UPS - USPS IS A JOKE!Sent a birthday gift to Albuquerque (2 boxes, $50 to a verified address) - it wasn’t delivered and was shipped back to me. I requested a refund and was laughed at by the agent at this location - “we don’t do refunds” I said yes but you charged me for providing a service you did not provide. “What a waste!
