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October 2023 by Bill Williams
USE UPS - USPS IS A JOKE!Sent a birthday gift to Albuquerque (2 boxes, $50 to a verified address) - it wasn’t delivered and was shipped back to me. I requested a refund and was laughed at by the agent at this location - “we don’t do refunds” I said yes but you charged me for providing a service you did not provide. “What a waste!
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October 2023 by holly doss
I love my local P.O. The people are always super friendly and extremely helpful. Even during the holidays they remain upbeat and cheerful.
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September 2023 by Jasmine Gabi Ruiz
Fast quick service. No self service kiosk machine.
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August 2023 by Chris Richter
Incredibly rude staff, i was asking questions politely about our mail being forwarded and the clerk decide to wave in another customer. The line then began to make fun of the fact we were from NJ as I had to give my old address out loud for them to look it up. I thought there was southern hospitality down south, boy was I wrong.
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June 2023 by Cindy McKean
The SANTA ROSA BEACH, FLORIDA post office is BY FAR the best and most professional post office I have EVER dealt with in my 78 year. They should be awarded a merit award of some king from the national USPS. Thank you to all the great people who work there, and the supervisor who goes above and beyond!!!
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April 2023 by Carter L
Good employees idk what the other reviews are talking about. They do their job well and aren’t mean or mad ever.
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March 2023 by radical rodent 420
Good employees idk what the other reviews are talking about. They do their job well and aren’t mean or mad ever.
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February 2023 by David J
Lady at the counter had me wait 28 minutes just to tell me when I got up there she wasn’t going to ship my packages. She took the person behind me in line though which seems odd, might need to be more “southern” next time to receive service.
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January 2023 by Thinh Truong
this is the worst service i have ever seen. usps shouldn't be in this world. i really hate usps
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January 2023 by Whit Jerkins
Great service and friendly staff. I find them to be most helpful whenever I have a question.
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December 2022 by Jerry Baca
Best service on the Emerald Coast, Leanna and Michele are exceptional and known for being friendly and knowledgeable when it comes USPS.
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October 2022 by Ed Ealey
We had a transaction that not all employees were familiar with, however they took the time to find the right person to help us. From the postmaster to Kira and Jasmine, all were very friendly and helpful. Thank you so much!
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April 2022 by Tracie Tyree (BrooksSvcsSRB)
These folks are the best and work as hard as they can. Despite their limited space and facility, they are top notch. For us that live here, they know us by name. For everyone who comes here and wants to get a one-time package, please keep in mind that the mail carriers are subcontractors, as we're a rural area with rural mail routes. Don't take up your complaints with the local post office. If you don't like that our mail circulates through Pensacola prior to distribution, take it up with the postmaster who oversees the state. Have some patience and be kind to these people. Leanna and Jasmine will go above and beyond if you give them a chance and keep a great attitude even when "in the weeds" as we service industry folks say. You come here to a beautiful place to either stay for the Summer or on vacation. Just remember this is a very quaint small place. Aside from the beach and backdrop, isn't the hometown feel why you like coming here? We love and appreciate our neighborhood post office. If you don't like it, don't try to get a package sent here. If you have to stand in line, at least you are greeted by real, hard-working people - not just kiosks.
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April 2022 by Abbey J
Jasmine in the office helped me so incredibly much i almost cried..i didnt even have to beg..she offered to help with a smile. She even helped me lift my box!!! So happy to know people still helping inexperienced shippers like myself!!!
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April 2022 by miriam mosley
This is the best post office location I've ever visited. I'm always in and out in a timely manner and everyone who works there is so nice and helpful!
