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March 2024 by Caroline Hanna
I had a great experience with my daughter’s treatment with Dr. Sawaged. He was so thorough and very kind. I’ve had experiences with many orthodontists with my other kids but Dr. Sawaged has been the best
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March 2024 by Karyna Granados
I had an amnazimg experinece at this office! Dr.Maria went above and beyond for my child I am so grateful I found this office!
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March 2024 by Joanna Gonzalez
As a concerned parent, I felt compelled to share my disappointing experience with Great Expression. My son's journey with braces turned into a nightmare due to their lack of professionalism and commitment to patient care.Despite requesting to be present during my son's consultation for braces, I was denied entry into the room. Instead, I was handed a price sheet while being informed that the dentist was already attending to another patient. This initial disregard for patient involvement should have been a warning sign of the communication challenges that lay ahead.Our troubles escalated when we missed a few appointments, understandably due to my full-time work commitments. Consequently, we exceeded the 24-month treatment plan. However, rather than showing understanding and flexibility, Great Expression proposed an additional year of treatment at a hefty cost of $1,500 on top of the $4,000 already paid. While I acknowledged my role in missing appointments, I was willing to proceed with the extended treatment plan.To our dismay, after agreeing to the additional cost and returning to continue the treatment, Great Expression shockingly refused to proceed. Their reason? Alleged negligence in my son's oral care during the treatment period. As a result, they abruptly removed his braces, leaving his teeth in a worse state than before – crowded teeth now spaced apart unevenly and lacking proper alignment.Attempting to rectify the situation, I sought out another dentist for a second opinion. The prognosis was dire – my son's teeth were misaligned and spaced apart that starting the treatment anew would cost us $5,000. To add insult to injury, Great Expression left us in this predicament, with no recourse for the subpar treatment they provided.Moreover, attempting to contact their office proved futile, as calls went unanswered, further exacerbating the frustration and sense of neglect.In conclusion, my experience with Great Expression has been nothing short of a disaster. Their poor communication, refusal to fulfill agreed-upon treatment, and ultimately leaving my son's dental health in a worse state than before reflect a gross negligence of professional duty. I urge others to exercise caution when considering Great Expression for orthodontic treatment, as their actions are simply unacceptable and detrimental to patient well-being.
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March 2024 by Maylin Mir
Very good service and very professional, thanks to Viomara and Lindsey for always being so kind ??? I recommend them
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March 2024 by Yoana Trejo
This is the worst place you can come to I had an appt for my kids at 9 am and did not leave the place at 1 pm for something the orthodontist couldn't do the last visit, which was just covering a ceiling and on top of that reschedule my appt because they had scheduled me on a holiday.
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February 2024 by Brenda Stewart
What an amazing experience! Brought my 4 year old for her first visit and everyone was so welcoming and patient! Really helped her feel comfortable!
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February 2024 by Rosa Garcia
My daughter was really happy with the care that Shamise gave her. She was awesome! ?
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December 2023 by Abie Barrie
worst dentist ever. do not bring your kids here. very unprofessional, one lady at the front desk does not help and is extremely rude.
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October 2023 by Sarah Lynn
Amazing staff, they work really hard with families and to keep flow with patients. The doctor is amazing. I’m really glad I found this place. I’m definitely coming back. The doctor is very detailed and informative with me and explains every step. The front office staff is inundated with patients and calls but they still maintain manners and professionalism. Everyone quick to get mad but they are short staffed and have high traffic. This isn’t a job you can rush, details have to be precise. Definitely glad we switched to this office
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October 2023 by JC Garcia
Don't bring your children here. Front staff is the worst. They never answer calls!! Never go through voicemails and are rude. They answer PERSONAL calls, have inappropriate conversations amoung one another and their entire facility is unclean not taken care of. Not sure what happened here but after the pandemic they have been beyond terrible! I switched my children.
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September 2023 by Heather B.
I wish I'd read these reviews first. First off- they don't let parents back. When I questioned this and explained my son was not okay with this, nor was I, a secretary came out and said "well that's how 99% of places are!" I said not in Maryland where we just moved from, and she said "well that's how Florida is!" I said this is a patient right issue and he's a minor who is shy with new situations, plus he was in pain from a tooth that was infected. They wouldn't budge, but given the situation with my son's pain, I figured we didn't have other options going into a holiday weekend. Second, My 9 year old son has a medical history but is stable and doesn't require any special care. The dentist wouldn't even clean his teeth. She did an x-ray and then, according to my son, they talked over him for 45 minutes before bringing him out to me (he was in tears) and the tech said they wouldn't even clean his teeth and the dentist recommended going to a hospital setting for his cleaning and the tooth extraction they said he needed. I couldn't believe it! He's never required special care for anything! I asked where and they said that was for me to figure out (no referral, nothing). I asked for copies of the X-ray at least and they had me fill out a release form before telling me it would be 3 days before I could get it and it had to go through corporate. That isn't even legal. I NEVER saw or spoke to a dentist- only the helpers. This practice is a complete scam operation. I wonder if the dentist is even there! For the record, we ended up going to Urgent Care Dental in Bradenton, and they were AMAZING! They extracted 2 teeth painlessly, made him feel comfortable and relaxed and were quick and the utmost professionals.
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August 2023 by Breanna Lohmann Perez
Really not sure what anyone behind the desk does all day considering no one ever answers the phones OR calls back when you leave a VM! Used them for several years and it’s time for us to switch. Do not recommend to anyone unless you want to waste your time!
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August 2023 by nadia lopez
The staff at this location is extremely rude and unprofessional. Their behavior is very unwelcoming and they act as if you’re in inconvenience to them. I have tried calling many times to schedule an appointment and/or request information and they never answer the phone. I have called multiple times back to back and when they finally pick up they just hang up right away. The place is not kept up with and they book your appointment but you still have to wait 30+ min after checking in. Not to mention you’re not allowed to go back with your child who is a minor. I’ll never understand that and I would never recommend this place to anyone.
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July 2023 by nschaper730
WARNING DO NOT TAKE YOUR MINOR CHILDREN HERE.Today I took my 8-year son for an ortho consultation. From the moment I walked in I did not have a good experience. First, the women at the front desk are NOT welcoming whatsoever. Second, they had me down for the WRONG type of appointment. Third, which is the most concerning is at first, they would not let me go to the back with my child. After I explained to the assistant, I was not letting my child go to the back without me, she put me in a room in the back. While standing in the room, I was peaking my head out to look at my son. Moments later another assistant walked over to me and told me I had to sit down in the room because they needed to keep the hallway clear. I let her know that I was standing in the room and in no way blocking the hallway. Let me add that there was a dentist working on another child and he was the one who told the assistant to tell me this. UNPROFESSIONAL AND DISTURBING. What is the secrecy here?This left me feeling uncomfortable and uneasy. When the 1st assistant walked back over with my son, she explains that this is their policy. I let her know how unprofessional and disturbing it is to treat MINOR patients without their parents being in the room.I understand offices their own policies, but it's disturbing that someone would even create such policy to treat minor children WITHOUT a parent being present.Many other dentist offices welcome and even encourage parents to be present during their children's appointments.I would never recommend this place to anyone.
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June 2023 by M Khan
Busy office always but handles it well with great doctors. Braces look good
