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March 2023 by SnowNoMore (SnoNoMore)
I towed a friend's camper. The young man working there was extremely helpful.
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January 2023 by Scott Hayes
Very disappointed. Its just a few day until Christmas and About Storage just raised my rent and debited my debit card with without my knowledge. They only sent notice a few days before Christmas via snail mail, and the money was taken from my account before I had a chance to check my mail. Very Unprofessional My rent went up $30 per unit for a total of 195 per unit (I have two 10 x20 outdoor non climate controlled units) Since the previous manager Brendan left this facility has been poorly managed by the new manager Christian. The gates have not been in working and for several weeks this past summer/fall they were just left open with no security. Gate codes were changed with no formal notification. This facility is poorly maintained compared to other storage facilities in the area. I have been a customer for nearly five years and in that time I have seen 0 maintenance on this facility. There are several electrical hazards throughout the property, I have personally talked with the owner and walked the property with him to show him the issues, but he refused to hire a professional to fix the safety issues. I could understand the increase if they were keeping the property maintained, however they don't. This is all about being greedy and forcing the locals out so they can welcome in the big money from the snowbirds. In 2018 my units were 95 each now each unit is 195 each.... and no upgrades to the facility in the time. Fyi Brendon the former manager left because the owner refused to pay him a proper managers wage.
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June 2022 by Hollywood Cares
Sure appreciated the great help this weekend with my stored motorhome and battery problem. Thanks so much for taking significant time to discuss, offer alternatives and help a frustrating problem. 5 star!
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August 2021 by Arjuna Weragoda
Very helpful staff. Brandon made the entire checking in process a pleasure.
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May 2021 by Peter Coleman
I can't say enough good about this place. They take great care of their clients and our stuff. When we were moving from West Palm to Sebastian we needed a place to store our RV. We called and the young lady on the telephone was exceptionally helpful, very efficient and gave us all the information we needed. We booked a space for one month for our 33Ft 5th wheel Camper, thinking we could look around at other places if we needed to. A month later, when we first arrived the staff could not have been more helpful. We never even looked at other places. We now love this place so much we pay yearly. Safe, very secure and all the amenities we need. O' and did I mention fantastic service.
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April 2021 by Patrick Wells
I would love to give this place 5 stars because they have been very friendly and I had mostly a good experience with storing my boat here. However, they have some things that need to be improved on, hence the 4 stars. I got one of their spaces outside the gate since they didn't have a space available inside. They told me I would be notified as soon as a spot on the inside opened up. I was never contacted, so I have to assume either they forgot about me, or a spot never opened up in the 5 months that I had been storing my boat there. The spot was angled in a manner that made it really difficult to maneuver the boat into and then this issue was compounded by a big rig and trailer that was parked just out in front of the space. The good side of that is I got very skilled at backing up the trailer pretty quickly. There was a bit of time where they had an ant problem and my feet were constantly getting bit to shreds whenever I picked up or dropped off the boat, but they eventually took care of that problem (or the ants just relocated). Their boat wash station was a hose that was old and severely kinked with a cheap spray nozzle with a broken handle. All that said, it was still an affordable place to store the boat and they were conveniently located directly across the street from the boat ramp.
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October 2020 by Blue Sky
Secure stay, convenient access and location! Friendly, prompt customer service! Gated all around, easy in and out with 35’ class A motorhome.
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August 2020 by Kay Walter
We had a unit for 3 years and it was just what we needed. The temp and humidity always seemed to be within limits and whenever we had to talk with the staff they were available and helpful.
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February 2020 by Lucky Zelahi
Friendly staff. Large storage lot for RV's & boats. Some bays available.
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February 2020 by Joe Soper
We were extremely happy during our time storing our RV at About Storage! Very cordial and professional staff, totally secure with gates and 24 hour surveillance. Wide, adequate sites. We highly recommend About Storage.
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October 2019 by Adrienne Salvati
Friendly staff. No issues. We've used them in the past and chose to use again.
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April 2019 by Brad Lewis
Good prices
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September 2018 by Fred Clifford
Best storage facility in Sebastian. The owner Steve and the manager Chris are all about keeping the customers happy. I've been a customer for almost three years and could not be happier. Thanks guys.
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September 2018 by Doug Murphy
Having been a customer for 2 yesrs, I have always found the facility very secure, well kept, and the staff very accomidating.
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August 2018 by Bob W.
We have a climate controlled locker and it's all we could ask for. Area is clean and the lot is secure. Staff is also friendly.
