-
March 2024 by Ashley L
I give this place 0 stars. Please STAY AWAY!!! I got my taxes done at the beginging of Febuary 2024 and It is the 25th of March and still NO Refund! I have made multiple calls talked to the manager she was as helpful as possible, but there district manager was suppose to call me back and has yet to do so and it is about 2 weeks since I have talked to the manager. The man that did my return put the wrong account number on half my paperwork. The last time I called the women that answered asked if I was in the about this yesterday. I was not the person in there the day before which means someone or multiple people in there have done it more then once! I paid $364 for my taxes to be prepared for me and was told I would receive them by Febuary 27th. When my husband called the next day to tell them they gave us a $75 credit towards our taxes next year and the manager told my husband that the district manager would call the IRS and get us a paper check to assure the money doesn't go into the wrong account number since half the paperwork was wrong. H&R Block needs to give me a full refund for all the trouble that they have caused especially because I will not be ever using H&R Block again so that $75 credit is a waste. I have still heard nothing from the district manager and I have 0 update on when I will be receiving my tax refund. I plan to call corporate number because the district manager has failed to fix this problem and I have already sent in a IRS Complaint form about this situation!
-
March 2024 by Doris Teichner
From check-in to finish, my experience was very satisfying. Yearly taxes are no fun, but it is so much easier to have knowledgeable and compassionate people on your side. Thank you all for a rather pleasant experience.
-
March 2024 by Nik Karaguleff
Using H.R. Block is much easier and faster than doing it myself.
-
March 2024 by nina bryan
Ronald was excellent, knowledge and asked questions for clarification
-
February 2024 by Andy AndrewA
Terrific tax preppers....
-
February 2024 by Megan Cruz
I’ve used them every year for the last 5 years no issues, except this year. I had an appointment which also coincided with someone else’s appointment because apparently we were double booked. They claimed to have called me to confirm my appointment but I never got a phone call or text confirming my appointment like in previous years or anything for that matter…. my appointment was just “canceled” because they over booked and they wanted me to reschedule. Did my own this year, a huge inconvenience when you’re working around work schedules. Very unhappy!!!
-
February 2024 by Tasha Weaver (Tiarra)
Very good experience. I absolutely enjoy getting my taxes done every year with the same company. Thank You for making this year in filing easy and enjoyable
-
April 2023 by Jeff Morton
Very professional and worked to get me the most deductions possible.
-
March 2023 by Margaret Beam
Once again your a 5 star company!Thank you!
-
March 2023 by Deborah Filsinger
Very nice and helpful!
-
April 2022 by dawn Clinwman
I had Kathleen Who is amazing and helped me above and beyond what she needed to do.
-
April 2022 by Nanette Martinsen
I like the proximity, I like the preparer, and I appreciate her taking the steps to reduce my tax obligation.
-
April 2022 by Carolyn Thomas
Irene was kind and very professional and gave me information about my retirement life.
-
April 2022 by William Mackey
Very experienced person handling my taxes, and very cordial as well.
-
March 2022 by Keri Martino
Mr Ron was awesome. He explained everything to us and was able to get us the best amount of a refund for our situation. He was patient and explained everything clearly and adequately to us. We will highly recommend him to anyone and everyone looking for a tax professional.
