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April 2024 by Joanne Brouillette
Savannah was very helpful and listened to what we were looking for in a mattress. The store had a large selection of mattress’s to choose from.
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April 2024 by sharon thrush
Jerome was very well informed on the products very professional
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April 2024 by joseph sharland
Jerome was very knowledgeable and extremely helpful. Great experience. Cannot wait for delivery of our adjustable mattress
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April 2024 by Sandra Campbell
We had a very good experience buying our mattresses. Savannah was so helpful showing us the different mattresses. She was very knowledgeable and it took no time to go through the steps of buying them. The mattresses were high quality and priced fairly.
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January 2024 by Patricia Wright
Great experience. We have purchased here before. Again a good buy.
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December 2023 by Carolyn Hampton
A young lady, by the name of Savannah at the Sebastian store assisted my husband and I. She did a great job. She explained everything she took her time and did not push us to hurry our decision. We purchased what I believe to be the perfect mattress for us with her assistance. She did a great job!
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December 2023 by Sandy Cheek
Savannah was amazing and so knowledgeable! She made the process an easy and pleasant shopping experience. We give her an A+!!!
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December 2023 by lyndsay gray
Worked with Savannah on getting a mattress for our daughter she’s phenomenal. Very knowledgeable and helpful. Amazing customer service.
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November 2023 by A.J. S.
Buying this mattress was the biggest mistake I've ever made in my entire life. After just 8 months of using this mattress it began sagging so much that it is causing my wife and I severe back pains. We tried working with Mattress Firm and Beauty Rest (Simmons Serta Bedding) on replacing this obviously faulty mattress and they basically told us "too bad, nothing we can do." Just look at the photos, a $2,000 mattress should never be this deformed after only 8 months of nightly sleeping and we are not big people at all. I submitted a warranty claim on this mattress and within 2 days they said "These are just normal body impressions so there is no claim". Sorry, those are NOT normal body impressions after 8 months. Since we got this mattress we've had nothing but major back pains and have had to visit a chiropractor. We have lost $2,000 on this defective mattress and had to spend another $2,000 on a replacement from a better company. Miraculously, our back pain has disappeared after just a few nights on a WinkBed mattress. I tried working with BeautyRest on a solution and was willing to give them another chance but they immediately brushed me off and ignored any subsequent emails from me. If you value your body and health DO NOT purchase this horrible mattress. Simmons Serta Bedding, Mattress Firm, and BeautyRest will not stand behind their own products. SSB, if you have a change of heart and decide to stand by your product, you know how to reach me.
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November 2023 by Susan Cornell
Such a professional and HONEST company. A breath of fresh air in the business cesspool. All employees I have encountered are great! Also have an excellent product.
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November 2023 by OnCall “Toasty.” Always
Savanna was fantastic! She provided the information I needed to make an excellent choice in mattress sets. She provided excellent customer service!
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November 2023 by Terry Cadle
Such a great place to shop and super prices for the quality. The sales person was really helpful and went out of her way to make it a pleasure.
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November 2023 by Wayne Maki
No sales pressure. Staff very knowledgeable and pleasant to deal with. Large inventory plus special order capability.
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November 2023 by Jan Borin
We never felt rushed. Spent time with salesperson, Natasha, testing all options. Very impressed with her knowledge of each mattress' features. Very happy with our final selection.
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November 2023 by Marilyn Dube
Daren was very knowledgable & extremely helpful. He gave us many options & recommendations. Would absolutely purchase another mattress from Mattress Firm in Sebastian, FL again!
