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March 2024 by Jonathan Haskins
Place is a Brick & Mortar HIPPA violation.Depending on what you're prescribed and what you look like determines your service, if at all.Upset or offend them in any way and you can forget about any medications.They know how to abuse their system, and they will.Try any other pharmacy first. They get paid hourly with no oversight and they don't want to deal with you people anyway.
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September 2023 by Michelle G.
I used to be a Winn Dixie pharmacy customer. The pharmacy closed and all of my prescription information was transferred to this Walgreens. I was in need of two prescriptions so I notified my doctor and received an email stating the refills had been sent to Walgreens. I called this place today and was told there was nothing sent. The pharmacy tech said she sent a request. I went the same evening to see if my rx refills were sent and if so, to pick up. I went to the counter and there I waited. Not one person looked my direction, after a few minutes I was told by a (ha,ha) young lady she'd be right with me, finally. She looked up at me and said "yup" I gave her my last name, and was told nothing was there for me. I explained I received and email from the doctors office, and called earlier in the day and her snarky response was there was nothing there and she walked away. Not a great way to start off with a new customer. I proceeded to leave but went back to get her name. I walked up to the counter and she "yupped" me again! So I responded "yup?" I showed her the email from the doctors office and I told her to check again. Naveah, if you hate your job & working with the general public why are you behind the that counter? You were a smart ass from your first word, to me, "yup." You sounded quite unintelligent, obviously have a very limited vocabulary, have no manners or people skills for that matter. A pimple faced kid. Walgreens, train your employees in customer service!! Employ people with a vocabulary, some manners and people skills at minimum! Moving on up to a different pharmacy.
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August 2023 by Peggy Harmes
Very helpfull....Quick, easy service!
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July 2023 by Vincent T.
Pharmacy has some of the rudest people I have ever met in my life. They don't care at all about their customers. Their jobs must be miserable.
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April 2023 by Lg Lg
Walgreens is always neat...and clean. You can ask them questions. And they give some nice coupons to save some money!
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April 2023 by J Breeze
This really is the worst pharmacy I’ve ever been to. I’ve lived all over North America. I’m not sure if it’s a location or just Walgreens. I’ve spent hours on the phone on hold but the pharmacy with no one coming to the phone.I had a Covid test in December and it took them. I was two weeks to get my test results back. They said that someone forgot to give the samples to FedEx.The customer service agents within the pharmacy are not good, some of them. Just a overall bad experience I try to avoid this location as much as possible.
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March 2023 by Brenna Yarusinsky
The WORST pharmacy. Incredibly rude and unhelpful.
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February 2023 by Macy Hallock
Standalone venue much like other locations from this popular drugstore chain. Easy parking. Seldom crowded. Clean & well stocked. Pleasant staff. Met all expectations, no surprises.
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January 2023 by Naina A.
A couple pharmacy techs (not all). I understand they are busy and short staffed, underpaid, etc. but that's no reason to be rude to customers. Or they will lose them.
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November 2022 by Paul L.
Ugh! This Walgreens needs to be shut down and replaced with a comic store/toy shop. This has very rude service who denies medications. Walmart already has a pharmacy.
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October 2022 by Toni R.
I'll start this off by saying if I could give this pharmacy zero stars I would. Im Writing this review sitting in the parking lot after waiting for 30 minutes behind another car in the Drive thru to pick up a simple prescription. Once I started to pull forward they CLOSED THE SHUTTER DOOR IN MY FACE. They couldn't even wait 2 seconds to tell me "sorry we are closed for tonight" just shut the lights off and disregarded me completely. At the time it wasn't even 8 yet. Not to mention I was trying to call and put on hold the whole time I was in line. Walked in and again had shutter doors closed on me. Lack of respect and professionalism was shown. I've been using this pharmacy for years and always have had a problem. I guess tomorrow I'll be switching to another pharmacy for my future needs. Whether it be rude customer service or slow prescription refills/pickups I do not recommend using this pharmacy :)
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September 2022 by Jackie Gonsalves
I had phoned the pharmacy regarding my mother's refill, stating that I received a message stating it was pending insurance. After waiting on hold for 30 minutes, the woman that answered, didn't state her name and already sounded bothered. I proceeded to explain that my mom only had 2 pills left and that it should be covered. She proceeded to tell me that there's nothing she can do and that I should contact the insurance company, multiple times she stated that to me in a very rude, unprofessional manner. I stated that I would pay for the pills until they get approval. She continued to state that there's nothing she can do and to contact the insurance. I started to get upset, as my mom will need her meds, if there's anyway to obtain the pills. She proceeded to rant and refused to give me her name and abruptly hung up on me....great customer service!!!! I, of course called back, waited another 20 minutes, when a man answered, I'm assuming the pharmacist, tech, I don't know didn't identify themselves. But, did proceed to tell me that that wasn't he's usual store. He stated that twice. It nowhere with him as well and when asked what the woman's name was, he stated she didn't want to say and that he didn't know her name. The manager was not there and I was told her name is Dee and she should be in sometime after 9am...let's see what happens. That woman definitely needs to be Fired...all took place between 430p and 5pm
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August 2022 by kmd kms
GO ELSEWHERE! SAVE YOURSELF THE AGGRAVATION. Horrible service at 999 Sebastian Blvd. Prescription sent at 8am. By 7pm , after waiting inside for over 30 min, prescription not found in the system. 30 hours after Dr.'s request, refill still not ready, and according to the pharmacy staff, they couldn't even give me an approximate time or day! I went to Winn-dixie across the street, the pharmacist got the prescription transferred to them, and I had the meds within the hour. Worth mentioning: most no-prescription drugs can be found way cheaper at Winn-dixie just steps away.
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April 2022 by zen kitten
Horrible pharmacy, I went to this location for years and was astonished and how such ignorance and incompetence could continually occur. Getting my meds from here was an absolute nightmare. I switched to Publix and have not had any issues since. I would be told by different people completely different information, drive there be told something else, and come back again one day up to 4 times. They screwed up everything that could possibly be screwed up, I don't know how this place hasn't been shut down. I will never go to this 3rd world place again, this is the epicenter of the downfall of the American Healthcare system. I went without my medicine many times. Please know that Pharmacist Anthony was cold, rude, and should not be in the business of medicine or helping people clearly, he is a condescending unprofessional man that should be in a position where his extremely uncaring behavior cannot affect others. Please NEVER go to this pharmacy and spare so much stress, phone calls, trips there, missed meds, and the rude staff!
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March 2022 by Zen K.
Horrible pharmacy, I went to this location for years and was astonished and how such ignorance and incompetence could continually occur. Getting my meds from here was an absolute nightmare. I switched to Publix and have not had any issues since. I would be told by different people completely different information, drive there be told something else, and come back again one day up to 4 times. They screwed up everything that could possibly be screwed up, I don't know how this place hasn't been shut down. I will never go to this 3rd world place again, this is the epicenter of the downfall of the American Healthcare system. I went without my medicine many times. Please know that Pharmacist Anthony was cold, rude, and should not be in the business of medicine or helping people clearly, he is a condescending unprofessional man that should be in a position where his extremely uncaring behavior cannot affect others. Please NEVER go to this pharmacy and spare so much stress, phone calls, trips there, missed meds, and the rude staff!