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January 2024 by Diane R.
I was in store yesterday, 1/3/24 And store was busy ! They had to keep opening registers. Then they were closing so workers , could go home. I was in line for over 1/2 hour. The women behind register told me to go to another line. So I looked, the lines were very long! I decided not too. I had ice cream and frozen food! I would have been in a new line well over a half hour. The customer in front of me had $496.00 worth of food! For her work. The credit card would not go through. Now I am like starting to have anxiety! Was not the cashiers fault. She called management. Management could not get it through. So they went to customer service desk. My ice cream was soft! Also frozen veggies! I bought gold bond for feet! It is half empty and used! Who puts it back on shelves! Disgusting! Who ever is running the store is not doing a good job. Self check out is always long lines and registers! Makes no sense. DMR from Sebastian Fl
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December 2023 by Eli G.
My recent Walmart visit turned sour due to an unfortunate encounter with Mark, the door greeter, who falsely accused me of theft and kept me in the store AGAINST MY WILL even though 2 other associates cleared me and asked mark to stand down. Shockingly, Brent, another associate, who claimed to be the store manager supported the baseless claim without any evidence. As a local resident, homeowner, and business owner in uniform, I am deeply disappointed by the lack of professionalism displayed. This incident question the training provided to associates, as such actions could potentially result in a defamation lawsuit. It's sad to see such accusations tarnish the overall shopping experience. Walmart take swift action, investigate this matter thoroughly, and invest in better training to prevent unwarranted accusations in the future. Improved training will not only protect customers but also uphold the reputation of the store. I never had such an experience anywhere else. PUBLIX, WINN-DIXIE OR ANY OTHER GROCERY STORE. What a shame for those associates that are actually good people
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July 2023 by Trinity N.
This store has gone downhill in the past few months. Messy and disorganize. The managers I suppose are the ones in the nicer clothes are rude to their staff. They can be heard snapping at them throughout the store which is probably why they aren't doing so well. Poor management. I'm sure there are better places to talk than in front of customers. Staff seems miserable compared to what they were last year. Won't be returning to this store in the future.
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July 2023 by Cameron W.
good store I just wish Walmart would be open from eight to 2 o'clock. Otherwise everything is fantastic.
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April 2023 by M D.
Absolutely worst experience today buying online and going to pick up here at Sebastian Walmart. They did not give me all my items, missing some yet, charged me for it anyway. They knew they did not have it and thought I would let it slide. They are thieves and unethical here. They knew they did not give me everything, yet charged me for it anyway. They then never did anything about it there. They gave me a number which was not even for Walmart, it says the Milner Group when you call them. I had to find the Walmart Customer service number call them and speak to someone to sort this all out. This store is a mess to buy online with. Not ethical at all. They did not have all in stock as it was, which I could live with, but then to charge me for things they still did not have and did not tell me, and to think I am going to pay for something I never received is pure evil thievery. Very unethical store. Then to make me have to call to get help with this as the store and workers did not resolve the problem on their end when I picked it up. I do not recommend Walmart at all. Their online shopping experience to pick up in Sebastian is such a mess! The company, Walmart, should be ashamed of themselves for their unethical business practices. A huge disappointment with this store. Attached is the card with the number they gave me to call, which is not even Walmart, it says it is the Milner Group, go figure.
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March 2023 by Bruce K.
Full-sized Walmart Supercenter where I stopped today because I had miscounted the number of tshirts I had remaining for the rest of this week. I need two more. This store needs some help. Carts aren't just in the corrals - they're scattered everywhere in the parking lot. Inside, most of the store is well stocked though the menswear area needs some leveling. Not quite a tornado, but there hasn't been an associate through here in a bit and clothes need refolding and stacking. I did find tshirts but the ones I wanted were not in stock. Groceries, toys, hardware, all looked to be in decent shape with no merchandise on the floor, no products put back by customers in weird areas and such. Most of the registers are now self-checkout and the machine worked just fine so I was back on my way. [Review 19302 overall - 1650 in Florida - 272 of 2023.]
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January 2023 by Kristina E.
I would give zero stars if I could. I ordered groceries and I have been a member for years. Somehow the driver couldn't find my house. I called the grocery orders and the girl on the phone on 1/7/23 at 6:14 was extremely rude. No customer service whatsoever not even a suggestion to help the situation, basically said sorry and blamed me for having the wrong address and hung up on me. I have repeatedly used Walmart delivery and I am shocked at the customer service. I'll no longer come here.
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January 2023 by Richard A.
It's WalMart. I don't like it in general. They treat their employees terribly, they are worse to their suppliers. They are the big bullies of retail. Stay away.
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December 2022 by Patricia L.
Very Very busy all the time!!! Sometimes there isn't enough help, Although I haven't been to the Walmart in Vero Beach in quite sometime. They could of hired Christmas help, I do not know.
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April 2022 by Sarah M.
Absolutely terrible. Customer service is so bad. No staff working. Just to buy one simple thing is a 45 minutes ordeal. Never again.