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February 2024 by Jordan Pence
Delivered appliances to my new home and scratched the floor. Told them and they completely denied it even though it was right where the refrigerator was. I am now banned from their store for approaching them about it and nothing was done about my floor. Beware about having them deliver anything to your home. They will do damage and deny it. Terrible place to do business.
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January 2024 by lisa howard
ATTN: any new or existing customers do NOT buy from this store!!! When delivering my appliances their guys put a huge scratch on my NEW floor-of course they denied it and refused to even address my issue. Both "managers" were very rude. They even lied about a conversation they had with people who were involved. Worst PR ever! Remember there are a lot of places to buy from don't waste your time ...move on to a better experience. New home buyers be sure to check where you're getting appliances from and suggest going somewhere else.
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January 2024 by Eduardo Maldonado
Almost bought the wrong part to fix my dryer. Larry asked me what was wrong and after explaining, he sold me the part he thought was bad with my dryer. He was right! I was able to fix it for around $40.00. Thank you for saving me money and time!
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November 2023 by Caleb Fraser
Very informative every time I needed a piece or apart from my appliances they always had the item or were able to get it very knowledgeable.
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August 2023 by Melanie Moody
I have used ABC ever since I moved to Lake Placid. I have always experienced really great service from them, but I felt like I needed to say something really nice about them today. My dryer wasn’t working and I called them on Monday, and they explained that they wouldn’t be able to get out to me until Friday. I asked them to call me if there were any cancellations, and they said they would. They called me today and Tim out and fixed my dryer for a very low cost. Thank you for the wonderful service, and for your great customer service. It’s truly appreciated!
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August 2023 by Delia Williams
Support your local business!! They were knowledgeable about the appliances in what we needed. Delivery was prompt, they removed the old appliance. The guys were careful and professional. I'll be returning and recommending ABC Appliances. Thanks for your help.
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August 2023 by Barbara Parker
They have been my go to appliance store since the 1990's. Pleasant, fair and professional.
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August 2023 by Joseph Hulsebosch
ABC Appliance has all the modern appliances at a great price, and "Sandy" was Super knowledgeable about the best brands. Thanks again ?
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February 2023 by Shawn Starkey
I was having issues with my dryer, and it finally quit working. I really didn't want to purchase a new one so I googled what may be wrong. It read that my thermal sensor was bad. I removed it and took it to ABC for a new one (very first time I have been to the store). I ask for a new one and the female at the desk said she wanted to test it before selling me one. She tested it and it was good. I asked what else could be the issue. She said it was probably the dryer door switch that went bad. She showed me where to find and how to check to see if that was the problem. Sure, enough that was the issue. She sold me a $25 part and I put it on, and the dryer works great. I appreciate the fact she shared some ideas on a fix and not automatically sell me a new dryer. I will guarantee when the time comes to purchase any appliances, I am going to ABC solely based on my customer experience. Thanks to the very knowledgeable female at the desk and the ABC appliances for your honestly and a $25 part to fix the problem.
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February 2023 by Aaron Baumgartner
Best place to buy appliances. Very honest and beyond helpful. Great prices and Great people!
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January 2023 by Roger Malette
Service very good & Technician Tim most accommodating.Have bought from ABC in the past & plan to do so in the future.
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January 2023 by Robert G.
better off going to the box stores. they'll tell you how they can diagnose and repair all the brands that they sell, but when they sell you a lemon that doesn't work correctly, even after several attempts to fix the appliance, they'll give up and tell you that since other features work you're stuck with a lemon. they'll make appointments to come to your home and never show up or call
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December 2022 by Hunter
Had a washer in stock. Too about 5 minutes to bring it to the car. I could not ask for a better experience.
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December 2022 by Belinda Howland
Prices were higher than the big box stores. Clerk was knowledgeable.
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November 2022 by Tony M.
Called in for service on a refrigerator, operator took my information confirmed my model and serial number and that they had a compressor in stock to replace. Quoted the price of compressor and replacement costs. Set up that I would call with a date I could be there to install as I was from out of state, and they would call that day of to schedule the exact time. They called and went over the information with me that had on the repair ticket that said it needs a compressor. The tech was rude and said we don't stock compressors for customers and that I was not told that. And just wanted to argue his point. When I mentioned I guess I would have to find someone else as I am getting conflicting information. He said you do that and slammed phone down.
