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December 2023 by Richard Wallace
Good luck on talking to a REAL LIVE person on the telephone. I was going to open a large CD but wanted to talk with a person on the phone prior to going to the CU. All I could get were automated messages.
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September 2023 by Eric Rion
I worked with Elsie Sellers at MIDFLORIDA in Highlands County, trying to obtain a mortgage. I appreciate the professionalism she displayed in trying to assist me. I was unable to follow through due to unforeseen events but would highly recommended her for your mortgage needs.
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September 2023 by EM Makeup Desing Mendez Perez
Open at 9am not at 8am
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August 2022 by Kevin Nelson
Susan Hodo at the Sun n Lake branch has always taken great care of my wife and I especially when getting our car loans and gap insurance together we never purchase a new vehicle without her guidance she always bends over backwards for us
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July 2022 by Heather Smith
I had a check that had to be on hold for 6 days... I mentioned to the lady at the counter that I was so hoping to use some of that money for my anniversary weekend. She told me that if I called her on Friday she would try to release some of it.. I called her on Friday and we were not able to talk.. I checked my bank app and sure enough she had put some money in my account.. Thank you to Karylis M. for being part of making my weekend away so AMAZING ! I also was in the back today on another matter and she remembered me... Made a point to come over and ask about my weekend ! She is GREAT at her job.. She has amazing customer service and that is so hard to find now days.. A big THANK YOU ! One happy customer.
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July 2022 by jackie johnson
They need to have local branch phone numbers available!!!
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May 2022 by Marcos Rivera
The telling lanes are very slow - spent 30 mins in line total just to make a cash deposit.
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January 2022 by lorida (lorida)
Rude people was 1:08 and they closed at 1 and couldn’t even cash my check any other bank would have I was going to open an account but glad I didn’t please avoid this “bank” if that’s what you can call it at all costs they are horrible
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August 2021 by MrRandyFTW (MrRandyFTW)
Rude people was 1:08 and they closed at 1 and couldn’t even cash my check any other bank would have I was going to open an account but glad I didn’t please avoid this “bank” if that’s what you can call it at all costs they are horrible
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July 2021 by carl baldwin
Convienient to hwy 27
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July 2021 by Betty Thomas
Terrible service
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February 2021 by Surely Goodness
I like the bank and people but their mobile app is not user-friendly.
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December 2019 by Thomas Cox
Stay far away from Mid Florida Credit Union! This is not a user friendly or customer relations friendly company. They lack an online payment system. You either have to open an account or go to a branch to make a payment. I have been banking with USAA for over 15 years and never had an issue. I have never had a delinquent payment in my entire life. My dealer recommended I went with mid Florida credit union so I obliged. I had USAA send over the monthly checks for the car payme
