Rack Room Shoes offers a positive shopping experience for customers, highlighted by friendly and helpful staff. Many appreciate the good deals on shoes, especially for kids, and some have found exactly what they needed, like Sketchers for problem feet. The customer service is often praised, with staff proactively assisting shoppers and providing information about ongoing promotions. However, some customers noted a limited selection of comfortable shoe options, expressing concern over the availability of styles that cater to sensitive feet. Despite this, the overall atmosphere and assistance received make it a worthwhile stop for shoe shopping, whether in-store or for returns of online purchases.
I bought my grandkids school tennis shoes at Rack room and not only did I get a good deal both kids loved their new shoes!
February 2024
I was just window shopping and a wonderful salesman approached me asking if I need help... He told of the latest deals and I walked out with two pairs of kicks... YOU GOT ME!!! Thanks for the great customer service... Kudos to your team...
January 2024
Very clean and nice workers only thing is very expensive and very expensive
