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March 2024 by Allan Garcia
This location has the worst customer service service. They handed me the wrong phone size for my upgrade. Their mistake not mine! They haven’t offered a solution to fix. They keep telling me it’s my problem and to use the handed phone. Verizon should be shamed and should pull the contract with these people. I have asked to speak to a manager and they ignore my request.Avoid any business here. All they care is for the quick sale.
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February 2024 by Audrey Rivera
Was trying to complete a cell transfer, was completely blown off and told I should call Verizon directly and assured its simple procress, this wasnt the case at all, long story short, they're so lazy at this store when it comes to anything OTHER than sales, they'll give you a list of numbers and tell you to call there for any real help.
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February 2024 by Destiney Rocco
David amar was such a nice outgoing guy I called ahead of time and he was really nice and answered all my questions.
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February 2024 by Exilas Alex Delphin
Staff was friendly and very eager to assist me as soon as I walked in... It feels great to be the customer who feels appreciated and not a bother... I got what I needed, although the salesman tried to get me in a brand new offer... I'M COOL... Thanks for the memories... I'll be back to this store because of the friendly patient staff and management... Kudos to the staff...
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January 2024 by Jon Field
The staff ( David a..Madi were amazing helping with my new phone
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January 2024 by Joseph Abate
I was here at this location in Sebring FL. And my 6 ft. Charging cord the end that inserts into phone came off. David was able to replace with a new cord. David for us as customers in that location is the most accommodating friendly. A true people person and problem solver. Thanx David for always making any problem with our phones right!
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December 2023 by MZ.CARTER love
David Amar was amazing as soon as we walked in the door very helpful added a phone line upgrade my phone and plan was an amazing experience....
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December 2023 by Shasta Nicole Carter
David Amar was OUTSTANDING! Made my experience so easy and upgraded my phone so smoothly!
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December 2023 by Deb Cocanougher
Kaleb was our customer service representative. He was very knowledgeable , helpful, and efficient. My husband and I were there because we needed new phones after having our present ones for many years. Kaleb answered all of our questions and went out of his way to help us stay in our budget. We are grateful for his assistance. This store has a very pleasant atmosphere, even though it was busy, it was not chaotic like others I have been in. If you need a new phone I recommend this store and Kaleb.
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December 2023 by Jose Padial
I don’t usually leave reviews especially not positive ones, but the customer service provided by David Bland was exceptional. He was very thorough in explaining products, services, and disclosures. David was able to answer all my questions without leaving a stone unturned. He made phone buying a thrilling experience and helped me figure out the best product for me. After living in highlands county for 11 years I can without a doubt say that David provided some of the best customer service I’ve ever experienced in this area. I plan on sending all friends and family members to David knowing they will have a great experience.
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December 2023 by Jane Adams
Kaleb Humphrey is knowledgeable, courteous and extremely helpful. I love this store and the way they operate!!!
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November 2023 by Larry hennen
Came in with a phone that had went thru the washing machine, the owner was very knowledgeable and fixed me up with a comparable phone and saved all my data. Very happy !
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November 2023 by Sandy Dailey Friend
We felt welcomed and as if we were the only customers from the moment the door was held open for us and a friendly "good afternoon, what can we do to be of service to you today", to the completion of our business. Every member of the staff was friendly and courteous. This was such a welcomed change, no waiting or feeling like you are a cash machine. If you are considering a new cellular plan or phone, don't hesitate to see these folks, you will be glad you did.
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September 2023 by Micki Larimer
David Bland did an excellent job. He gave us more than an hour of personalized service. We can't say enough about how patient and efficient his service was.
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July 2023 by Kamira Taylor
Lewis was very helpful and so was the manager today.I appreciate the service.