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June 2025 by Joseph Swonger
Bought new phone and insurance was added without my consent. Only found out at first billing. Had to call Cricket Customer Service to cancel. Will not use this store again.
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May 2025 by David Martinez
KRYSTAL R IS A BAD SALES PERSON SHE CONVINCED ME TO GET THE SALE AMD PROMISED ME TO TRANSFER EVERYTHING WHEN SHE FINISHED WITH MY SALE A CUSTOMER CAME IN SHE LEFT ME AND WENT TO HIM SAYING SHE CANT HELP ME LIKE SHE PROMISED' I WENT TO THE CRICKET IN DOVER IN LESS THAN 30 SECONDS THEY GOT ME MY INFORMATION
THAT'S CUSTOMER SERVICE, NOT RECOMMENDED, AND KRYSTAL IS A LYING PERSON
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March 2025 by AngelofDeath
I have one MAJOR complaint with this company. What I would like to know is, IF I GO TO THE STORE TO PAY MY BILL (normally I do auto-pay through my bank), WHY IN THE HELL DO I GET CHARGED $5.00 EXTRA WHEN I AM COMING STRAIGHT TO THE COMPANY MY PHONES ARE THROUGH (AND IF YOU CAN’T TELL, I AM YELLING IN CAPS)?
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February 2025 by Daniel Rodriguez
The manager Juan help me get an upgrade thank you I'm happy with my new phone
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September 2024 by Susan Henke
Julio at the store in Mango is phenomenal! Being a sr Citizen some.of the new technology is hard for me.to.navigate. But no matter the question or concerns, he takes the time to explain and show me how to do it! He is a definite asset to Cricket Wireless and an excellent Ambassador for your organization
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August 2024 by Rebecca Walker
I’ve never had issues with cricket, and this location is top tier.
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July 2024 by Ainsley Holland
Dalma was extremely helpful and knowledgeable with me and with the other customers in store. She seemed to know exactly what she was doing. Very pleasant experience.
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May 2024 by Alice Carter
The girl that helped me and there was quite knowledgeable on what I needed to do to fix my phone unfortunately she wasn't able to do it because I need to use customer service and talk to them on fixing it it's an internal problem
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March 2023 by Elaine Niles
Always helpful, but miss Jose'
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August 2022 by GEORGE. P TAUNER
My favorite phone store for over 6 years
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November 2021 by Wes Claar
Just want to say we had an exceptional experience at this store. Jay, the associate who helped us, was second to none in knowledge, customer skills, and patience. I highly recommend this Cricket location!
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September 2021 by Monica deleon
Great experience!
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September 2020 by Ricky Roney
Chanelle helped me with setting up my phone. I thought I would never find my contacts and she helped me tremendously. Thank you so much.
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September 2020 by Agustin Walker
I came in and needed help with my cricket app and chanelle did a phenomenal job amd had a lot of patience. I really appreciated how calm she was and how dhe didnt rush the process. She did so great i would recommend that she gets a raise!! Great customer service 10 stars if i could. Thank you chanelle.
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August 2020 by louise martin
Helped me set up my phone!
