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January 2024 by First Millennial Sports Cards
I literally counted 18 machines out…when I am there next week I will post a picture of every machine out of order…I’ll skip one of the dryers that I used yesterday that didn’t dry but didn’t have an out of order sign on it yetIt was 75 degrees yesterday. Not too hot but when dryers are going it’s hotter…the air conditioning has been broken since mid summer. It broke in July I believe. Maybe you should remove your air conditioning signage on the front window.Every machine is broken all the time! The air conditioning doesn’t work either and hasn’t for about a year…seriously there are so many out of order machines. I just walked around the whole place and there are 18 out of order right now
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January 2024 by Nilda Hernandez
Love the pay range app to pay, They also give change for quarters. The app is so easy to Use & you will not forget the washer or dryers you have used. It Will also let you know when your clothes are done which is perfect ?
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November 2023 by Gardy Modl
Bad customer service. My wife and I went there for the first time, we scoped the area, selected 3 washing machines. She was standing in front of them while I was getting the clothes out the car. While my wife was holding the door of the washing machine the emplyee came and pull the door from her hand and said that she will be using this for another customer. The customer walked in after us past us looking at the machines to get to the counter, we were there first.Never again..
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November 2023 by Evelyn Modl
I was literally inspecting a washing machine before putting my sheets in and the lady who was working behind the counter jumps in front of me to put another customer's items in. SERIOUSLY RIGHT IN FRONT OF ME!! I advised her that I was going to use that machine and she says "oh well, I'm using it for a customer" . Ummm... I AM A CUSTOMER!!!!! RUDE, UNPROFESSIONAL, and JUST PLAIN NASTY. This was my first and last time at this place. I grabbed my stuff and walked straight out that door. I'm not doing this with you today nasty, entitled lady! She must be accustomed of treating people this way. The place had a mixture of Central Americans and darker skinned customers. Ironically, the "customer" she rudely jumped in front of me over was Caucasian just like her. I don't blame the customer, she looked a bit awkward and embarrassed to say the least. JUST TERRIBLE!!! I REFUSE TO GIVE MY BUSINESS TO THE LIKES OF THIS PERSON. Gladly moving on!
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October 2023 by tatianna melendez-hendryx
There’s a sweet lady by the name of Debra that works here and she was the nicest person i think I’ve encountered in a really long time . She was willing to help me with my comforters she gave me tips on the best way to get a good dry on them, helped me fold them. And she just offered the kindest most sincerest conversation. She’s an angel in disguise and i look forward to coming back to do more laundry with her
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September 2023 by John
I like how the owners only comment on the positive comments.Will report back later if this place is as bad as they say....Edit 8/29:Thank you owner for telling me your ac is broken! That saved me a wasted trip to your sweatbox. I went over to Seffner Coin Laundry, which was right down the road, and their ac was blasting! I didn't have to worry about any ignorant, racist (qoutting previous reviews here) employees that sound like they would rather be working somewhere else.Anyways, I would change change the review to a 2 star, just for the owner warning me not to come on account of the broken ac, but that goes against everything I stand for.
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August 2023 by Sam Seagro
Very clean but very expensive to use the larger washers to wash blankets first and last time going to this laundry mat
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July 2023 by David Torres
Very ignorant older woman working. Asked politely to use the restroom and then, for literally no reason, lady won’t even believe that I’m in there doing laundry, thinks I’m there to do sketchy stuff! Asked me if I had alcohol in my bag! Glad you’re not a cop because obviously you just randomly assume normal people are up to trouble in the middle of the day. But of course I showed her I did in fact have a load being washed. I’m a grown man, and I hope you realized how ridiculous you look not believing me after I repeatedly tell you I’m doing laundry. Everything you said I was just extremely embarrassed for you and it was really annoying, unfortunately I had to have the most unintelligent experience of trying to convince you I’m not trying to get high on drugs in your bathroom… learn common sense ? hope you learn to think a little before you speak.
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July 2023 by Melissa Jones
Me and my daughter are currently at this laundromat washing our clothes when the male clothes delivery driver proceeded to storm, pass us, grab our basket and slung it hitting my daughters leg/foot with the basket he then proceeded out the back door made eye contact with me and then slammed the door shut. I then open the door and said a few choice words. Very rude and unprofessional!
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June 2023 by Sara Marie
I don't like to be stopped to be asked what I am doing putting my clothes in the dryer. If employees have their own washer and dryer please get better signs to let customers know what dryers they can use. I think it is more unprofessional to tell me i need to stand in front of their dryer so I can be watched. I am a grown woman and being treated like a child because I look young turned me off from this place. The old short lady that works here should learn more customer service skills and not make her Hispanic clientele feel like they are not welcomed.
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June 2023 by Renee Sines
Bad mannered behavior almost denial from SUE!!! VERY RUDE DISCOURAGING saying I'm lying about how much I put into their almost half working machines.. TRIED EMBARRASSING ME SAYING I BARELY PAID 50 CENTS CRAZY I PUT $3.00 INTO THEIR MANGO MACHINES AND DIDNT WORK ONCE ANOTHER MAN SAID HIS DRYER DIDN'T WORK.THE LAST LADY THEIR CHECKED THE TEMP AND AGRREED IT WASN'T HOT ENOUGH I THINK SUE NEEDS RETIREMENT PLANS SHES AN ANGRY BITTER MEAN WOMAN
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May 2023 by Heather Short
The last wash of the night is at 1030pm which i did on a Saturday night & it's going to be my preferred time now. Only one other customer in there & had washed & dried all my laundry within an hour
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May 2023 by Jessica Yoakum
The machines were fast and the attendant was super nice. In and out in less than an hour.
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April 2023 by Rebecca Drees
2 went there on Sunday and nobody was there waited 1:30 minutes and so had to find another laundry mat, That's not how to have a great business!!!!!!
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March 2023 by Linda Bahr
Nice and clean. The woman behind the counter very nice. All the machines were working. I didn't see any "out of order" signs. Vending machines. The change dispenser worked.