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January 2024 by Tammy Williams
Rude! The female employee is the most rude person I have every encountered in retail! Big time attitude and not helpful at all. This is not the first but it is the last encounter I've had with her. I will never shop or do business with this location every again! How this girl is still employed there tells me she must be a family member because they have done nothing to change the situation with her and they're have been numerous comments and complaints about this location and her attitude. I would leave NO stars if possible. Corporate Metro it is time you became involved as it reflects on your Name and Service.
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September 2023 by Lori Mirabole
This place sucks! Rude staff, I have been with metro for 12 years and the young lady that works at this store is rude!!!
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July 2023 by Jeremy “DjSkeezy” Selph
Horrible service and supportTook a month for a response...Ur great for nothing.
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May 2023 by CHarles BSR
Awesome personality, service is excellent.
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April 2023 by Jenny Prong
This location is wonderful for helping with tech support. When I lost all my contacts, they restored them. When I switched devices, they transferred everything over. And so nice about it!
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April 2023 by Britt Girl
The two ladies in there, couldn’t be more helpful than they were today!!!! Such a pleasant experience!!!!!Thank you!!!! New customer for life!!!
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February 2023 by Heidi Taylor
Very professional helped me with an issue with my I phone Zay was Awasome Anahi also was very friendly highly recommended
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September 2022 by Ernest Figueroa
Not corporate they are franchise if you like paying fees and don’t care to spend money
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May 2022 by Rick Solis
Bought a Samsung S21 FE 5G at a great price here. The guys in there know their stuff and got my number transfered over hassle-free. My one disappointment was that the phone case they sold me marked up the back of the handset. I got it off with some Dawn and q-tips then ordered a quality case on Amazon.
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April 2022 by Katherine Stidham
Well if you like easy in and out I'm sure you will be fine with this location, my other half and I was told to go check out the phone deal that they had, and yet it wasn't much of a deal, and the young man that was working seemed to be just having a bad day. Yet I work in customer service and I would never be that short or dismissive to someone that came in to possible buy. That it not how you should do business. So if anybody else stops in this location I hope that you have a better experience than we did.♡31/4Katie
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October 2021 by Mary Aguilar
Excellent service
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May 2021 by Mike The Eye
Worst customer service ever. Retailer refused to honor their return policy on the receipt, and gave me an attitude while doing so. I tried to return a phone cover that I felt was grossly overpriced less than 10 minutes after buying it. I presented them with the receipt and pointed out the line where it states that accessories are included after they refused to accept the return, to which they replied with another refusal and said they didn't care what it says. I am shocked that a business can even get away with this and will never go here again and will warn as many people as i can about the bad business practices this establishment uses. Furthermore, over half of the product on display is missing pricing information or any kind of info pertaining to the product. Lastly, the counters were not very clean and one of the employees was about 8 feet away from me the entire time without a mask on and standing at the counter where all the customers stand. Worst shopping experience ever.
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May 2021 by Lisa Lane
Came in to get check out phones and ALI was there amazing young handsome man!!! He didn't have a Stylo 6 but he offered me the n100 plus and I was like what's that haha. But yeah he hooked me up.. I hope lol but he was very kind and professional. Did I mention handsome haha ... I wish there was more people like him that cares for customers. Thank you buddy. I hope I got a good price today hahaha ?
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March 2021 by Linda Brooks
Great experience at this Metro Location with a young lady . I went in to upgrade my phone on a sunday thinking they were closed , the young lady I believe her name was Alexandra was so nice enough to bundle in all phones and I actually got both lines upgraded for me and my husband . She was so respectful to us and handled all of our needs , even included cases for us sweet young lady. I insisted me and my husband do her a nice survey hoping it gets to her boss , great employee !
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March 2021 by Jazzy Flower
Alexandria is one of the rudest, unethical, unprofessional rep I've EVER dealt with. It's a wonder she even is allowed to work with people, because she has no tact. There are so many people out of work who would be great at the job she's SUPPOSE to be doing. She should be FIRED IMMEDIATELY. If I could give a zero rating, I would. Don't waste your time at this Metro PCS location. :(
