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December 2023 by Google user
Hilda is the best!! Always polite and helpful and will go out of their way to help with any needs. Always patience. The best Metro store I've been to!
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August 2023 by Connie Lawter
Doesn't have many phones in stock. And different prices depending on who you ask.
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July 2023 by ShieldWolf Productions
The employees are very new and not as knowledgeable as a seasoned employee. But, willing to help which goes a long way.
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May 2023 by Zynara Folks
Emily and Hilda are simply fantastic!! I pass 2 other Metro locations just to go see them! Keep putting customers first ladies!!
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May 2023 by Scherline Saint Louis
They had the phone that I needed in stock here. Much appreciated the wonderful friendly staff
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March 2023 by Gary Brannon
Great store. Thanks Dereck!
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February 2023 by luis carrero
Not sure what to expect anymore. Different stores, different prices. Why bother sending offers by email if they don't have the equipment available or honor the pricing. Once this phone dies I will be looking into other options...
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December 2022 by KillaVapor [KV]
Place has what you need and decent customer service
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September 2022 by Taylor Brown
I love these guys so much. They always never fail to brighten my day up with a new phone, and some new knowledge. I wouldn't go with any other cell phone provider, because when it comes to phones, they are the experts. So take it from me and my whole family when I say, Metro by T-Mobile are the true heros. Cause whenever I dropped my phone/broke it, they were always there to fix it. And they have never let me down before. I bought everything with my phone from them, and when I didn't, I would solely regretted it later cause something would always go bad. They have the best phones, the best cases, screen protectors, chargers, anything you can think of. They are the true cell phone providers that we can count on. If you have a problem, they'll solve it in a flash, or maybe in a few hours/minutes. ?? But they truly are the best service with great speeds, connection, everything! Trust me, i know.
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September 2022 by Thomas Thacker
Been about 15 years now.., more... I have no complaints... ??
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September 2022 by Margarita Hernandez
The guy didn't even try to give us options he chose for us and that was it
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July 2022 by Keela Goyens
I was stopped and told they were offering free phone and service due to the pandemic. If I used my govt benefits I would not have to pay anything. I did have to put a card on file but was told it would not be charged it’s only for it I wanted to purchase apps etc on the phone. I received the service for my grandmother because she needed a phone. My card was charged the same day. I called they were closed. I called the next day and was told I could come back there to see exactly what happened. I attempted to return the phone 3x times and was told I could not and would not refund me my money. Please do not agree to any service with them because I did this for my grandmother and grandpa and now they have fees that are due.
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July 2022 by Kyra J
Derek IS A RACISTTTTT. His manager SUNNY don’t care!! I’m never coming back here again. Disgusted ..
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May 2022 by C M
I'll be honest,I was really hesitant to go in here after reading some of the reviews,but Derrick changed my mind about that.He was friendly and listened to what I wanted in a phone and even showed my the latest ones;he kept within my price range as well and didn't try to sell me unnecessary things--I was very impressed with his professionalism and knowledge;I hope he always remains working at this store.Thank you Derrick for such as positive experience!
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July 2021 by Ant Cooper
Dope environment. Byron was cool as hell and was very helpful. Music was great as well
