-
February 2024 by D Arthur
I had an outstanding experience with Sean at O'Reilly Auto parts shop. He not only expertly identified and replaced my brake light bulb but also refused a tip. Sean's personable and genuine approach made the entire interaction refreshing. His dedication and excellent service make him a valuable asset to O'Reillys.Thank you, Sean, for your exceptional assistance!In contrast, my experience at another location on Hillsborough was less than satisfactory. The employee there couldn't assist me, unsure about which bulb was needed, and was unable to open up the assembly to figure it out. Sean's competence and willingness to go above and beyond at your establishment truly set him apart.
-
February 2024 by Eric Winegardner
Very helpful and had what I came for
-
February 2024 by Rhonda Duran
Female cashier, was taking to someone on the cell phone along with talking to someone at the register. Nothing to do with work. Totally ignored my transaction. I left the items on the counter and went next door to Authorize you snooze you lose money?♀️
-
February 2024 by Marigold Trimborn
Jeremiah was absolutely God sent! I was having trouble with a key fob & auto-zone in Brandon told me they couldn’t help me to go to Oriellys. So I did & they had never seen the key fob I had. He had patience & took the time to open it for me & figured out how to change the battery!! I worked retail management my entire life over 25 years & young men like this are priceless! I hope you know how amazing he is! You now have a customer for life! Thank you! ?
-
February 2024 by Andrew Anderson
Super Helpful!!!!
-
February 2024 by Clayton Carter
Great service and reassembly priced name brand products. The own brand is a great price point product also. If they don't have it. They will get it ?
-
February 2024 by Dan Wellnitz
Sean the store manager checked my battery and helped me replace and clean the connection at no additional charge the customer service was phenomenal. I will definitely be using this location for all my car needs. Thank you Sean!
-
January 2024 by Pat S.
Carl is a really badass, I'm going to say "male" but I do not want to assume his gender but he was very masculine. I was a little bit taller than him but it was immediately clear that this guy could manhandle me . I was a little intimidated considering he is a car gay and he made me comfortable and explained my starter needed to be replaced but that it may be 6 to 8 weeks before he could get the part in, as it had to be ordered, I ended up buying a cold, soft drink and wept quietly. Carl gave me a hug and I could tell he must be a fighter.
-
December 2023 by Alice Carter
Jerry is a wonderful Delight to have for your employer he is smart at what he does very courteous helps very friendly if you need anything he's right there to help with anything you need prices is pretty good up there give or take apart store one of the better O'Reilly's I have seen yet will go back often.
-
November 2023 by Eric Barnhill
This O'reilly is in safner and has the best customer service around the area. Never been to a auto part store. That every worker in there actually have you been helped yet? I felt like I wanted to cry because they were so eager to help me when the other person went to the back and got my parts. Only thing I can say is thanks. O'reilly and I will leave.
-
November 2023 by Stephen Nelson
The two guys that work in the evening Carlos and Jerry they are very knowledgeable and can help you with you Auto parts needs
-
September 2023 by Herman Scott
The best place to get your parts, well managed very helpful.And they are very well-stocked and reasonable price
-
August 2023 by Mango Ghost
Had good customer service. Very helpful people.
-
August 2023 by Kourtney Coleman
I called in advance to see if they had a particular part. The sales associate put me on hold and looked for the part which was extremely helpful. When I arrived, he installed it in the car for me, even though he was extremely busy and alone on the floor. I am extremely grateful.
-
August 2023 by Tony T
Thank you to the staff at O'Reilly for your superior customer service in helping me locate a product in your store that your competitor (no need to mention) was unable to and told me to go somewhere else. I will be a repeat customer of O'Reilly's going forward.
