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March 2024 by Jacqueline B.
My hounder loves going! Well organized! Nice staff. Caring staff. Makes sure he is with the right size dogs.
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March 2024 by Jessica M.
Can't remember the guys name but he was very nice and informative helping me decide on food for my dog that has allergies
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December 2023 by Erie E.
I just had my dog groomed here for the first time. Rachel did an amazing job and had him back to me in no time. The entire staff were very friendly and had answers to all my questions.
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November 2023 by Tracey L.
Brought in my 4 month old puppy for a temperament test and left with kennel cough. My puppy had all of his shots by the way. He was sick for three weeks and had to be treated at the vet as it turned into a nasty upper respiratory infection. I know that dogs can pick up kennel cough from anywhere, but I am perturbed at the fact that when I went to the back of the facility to pick up my puppy early, I saw a sign hanging on the door for employees that read three cases of kennel cough reported. The sign was not in the front of the store so customers could see it, and I was never informed of this when I called to book the appointment. Lastly, I was told that my puppy would meet employees and meet two dogs to see how he would behave. The moment I left the facility, I logged into the web cam and immediately saw my puppy placed into a small room with about TWENTY other dogs. There was no small introduction. He was dumped and the women responsible for his temperament test didn't even hang around to assess. I do not recommend.
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November 2023 by Jess W.
I can only speak regarding the retail store but I am very glad I found this place, the prices are below the big box retail stores and the reward system is helpful especially for those that buy big bags of food (Buy 12 bags, get the 13th free) The staff is super friendly and knowledgeable about the products and recommendations. They also ordered products for my pup that weren't available in store for me to pick up. Awesome place to check out!
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October 2023 by Gina Ulipsey
Thank you to Emily at the check in counter for making me feel a lot better about boarding my pup. This place is very clean and very friendly. First time boarding so I felt a bit nervous but glad I can watch him on the cameras provided in the bigger rooms. My husband and I will definitely be boarding here for future reference. Thank you guys for all the help and kind words!
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October 2023 by Michelle K.
Serenity does such a great job. She groomed my labradoodle today. Great job. She really takes great care of both of my dogs.
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October 2023 by Tracey L
Took my 4 month old puppy in for a temperament test for daycare and left with kennel cough. When there, I saw a sign on their back door where employees go in and out, not customers, mentioning 3 cases of reported kennel cough. I was not informed of this upon my arrival or during the time I made an appointment. I only noticed because I walked to the back to check out the area after they had already taken my puppy. They should have disclosed this during the creation of the appointment or at the very least, as soon as we walked in. My puppy began showing symptoms 3 days later and is now very sick.
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September 2023 by Jo Rivera
We took our pup ? toDaycare since we were all on vacation visiting IRB and he had a fabulous time! It was awesome to see him live on the webcam! The staff was pleasant and we were pleased with the excellent customer service they provided and extremely attentive! Next time we visit again we will definitely have our pup enjoy his time at daycare!
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August 2023 by Eric Ray
The first couple times I came in here, the customer service was great! This is now where I take Bella to get groomed. And Kyle did a good job!What they did NOT tell me is that your dog MUST be picked up immediately after they call you that your dog is ready or they charge you a late fee. That was not cool bark life, as that's never been an issue anywhere else. No other complaints though. Likely to keep coming here, but you need to tell your clients this. It's the right thing to do.
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July 2023 by Joe P.
This place is fantastic! The folks there greeted me in a genuinely friendly manner. I took my pup for a nail trim and treated her very well. Couldn't be happier. Really cool place with lots of extras. Check it out!!!
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July 2023 by Susan H.
My dog loves this place. I take him to doggy daycare once a week to socialize and he runs in when we get there. I love that they have cameras in the daycare area that I can log on to view my dog while he's there
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June 2023 by Heather Wylie
It was VERY easy to get my dog groomed. I just dropped him off with no wait. They were very nice and they contacted me when he was done. It was great bc I could do the other things I needed to do while he was there.
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May 2023 by Amanda Johnson
Very nice family owned business. Great play to bring your pet for grooming, daycare or sleep over. Great prices and items on all your pets needs. Staff is friendly and helpful with your pet needs.
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May 2023 by Lauren Spagnola
Very pleasant and professional people. I never have to wait to get my dogs nails done. Always a great job. Products are a little Pricey though.
