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January 2024 by Kinslett
The pharmacy staff here are amazing. I wasconcerned about an address discrepancy on my prescription, but it was smoothly taken care of. All the girls here are sweet and took their time to explain my medications and insurance coverage. They are shining stars and made my day so nice ☺️
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May 2023 by B.Y
Always friendly staff!!
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February 2023 by Jude W
The CVS store at Park Blvd & 131st St is my favorite of any CVS I've shopped. Including the pharmacy and front checkout, this team is always friendly, helpful, and efficient. They must have every item and it's location memorized, because they will quickly take you to it, or if busy, they tell you precisely where to find it. Not every CVS has this level of service and good atmosphere. This top notch team is why I shop this store over the others.
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September 2022 by Betty McCaughna
I love this CVS, especially the pharmacy staff. They go up and beyond in not only filling my meds but any hiccups I have had with getting insurance issues corrected. The front store employees are friendly and just awesome. This is the only drug store I go to. Well done!
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August 2022 by mariflor Vega
Quite rude over the phone. Kept interrupting me when i was trying to ask a question.
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June 2022 by Troy Balker
Tried to call regarding a prescription… on hold for an hour, gave up
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May 2022 by Adam Zele
Love CVS, but not this one. The cashier was rude and the store manager has never heard of the concept of customer service. I will continue to shop at CVS but not at this location.
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February 2022 by Patrick Harlan
I have been going to CVS since I moved to this neighborhood in 2005. I recently discovered that a homeless person was living out of their car in the CVS parking lot. The car was an eye sore with papers and trash bags covering the windows. Management was made aware of this and I learned that they had been allowing this and it had been going on well over a month.It is understandable that management was concerned about this man's welfare but I know first hand that he was offered transportation to and accommodation at a local homeless shelter where he would be fed and assigned a social worker. While I can empathize with this person a parking lot in a quiet residential neighborhood is not the place for an impromptu homeless shelter. This store is not open 24/7. Where is he using the bathroom in the middle of the night? I feel this is also creating an unsafe situation both for the neighborhood and for this man.I tried to file a complaint on CVS website multiple times on different days but the site did not work to file a complaint. I contacted CVS customer relations to make a complaint about my concerns and was told somebody would get back to me in a day or two. Nobody ever did.I will not support a business who has no regard for the neighborhood I live in and can not even take the time to acknowledge a complaint. I transferred my prescriptions and will not patronize any CVS again.
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December 2021 by David J.
The store is ok and I go there a lot but the pharmacy, forget it. Take your prescriptions to another CVS or Walgreens. Today was the last straw, walking away empty handed after asking 4 times and confirming the medication I needed was in stock. There is no excuse for the "whatever" attitude when they make a mistake and they have made way to many including loosing prescriptions. When you're dealing with medication people count on get on the ball or get new people who can do there job.
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January 2021 by Glenn M.
CVS is okay but for some reason it never has been my go to choice. I only go when I have to do so. They ran an Ad for an item which they were out of, and no space on the shelf so I asked and they said we must not carry it anymore. The ad has now ran 3 different months and each time they don't have it and I have checked multiple CVS locations. Don't get me to rate the Walk In Clinics as those would be a zero - this is for the CVS store only.
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July 2020 by Melissa Hall
Call to get script refill computer can’t help me put in request for refill....computers supposed to help folks but no they just hang up on you
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May 2020 by william gribble
Pharmacy folks fine.. order on-line when due,receive texts when orders ready to be pickedup.. Staff,Pharmacists very good.. Counter folks like Ms Kayla and rest always efficient, ask anyquestions and receipt and Meds in bag!!
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November 2019 by Ray Poland
Called in to their automated system and went through the exercise of entering several prompts. Then had to wait more than eight minutes before I could speak to a pharmacist. Had a simple question; do you have the latest shingles vaccine and can I get it there? The answer was not now, just keep calling back we don’t know when we get it or how many vaccines we are going to get. Asked if I could put my name on a list to be called and they said no. Great customer service.
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November 2019 by Tiffany Razzano
Great pharmacy!
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October 2019 by Scott Simons
Ok. People are friendly, store is well stocked. My complaint is the amount of dust that builds up on the shelves, specifically the pharmacy. This might require an employee to spend 20 minutes a day cleaning surfaces but you are a pharmacy. Come on cvs.
