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March 2024 by Joe L.
I pick up my rental cause my car was next door getting fixed. The sales associate Eve was awesome and did everything to help me out. She even did a follow up to make sure everything was alright. What a great person. Today I returned it and again to make sure was fine. She also said if we need a car again to give her a call. Thank you so much Eve.
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February 2024 by Norman Ferguson
This is my GO TO place for a car rental whenever I need work done at Crash Champions. Everyone there is really ON TOP of their game!!!! They NEVER disappoint!!!!
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February 2024 by I I
The detailers were the best. Jake was the nicest, most clean car I have ever had!
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February 2024 by Reese V.
I made a reservation to pick up a car and Uber over today. I got there and the front desk told me that they called me and left a message. There is nothing in my log. I had not spoken to anyone and spent $35 on Uber getting to and from. very dismissive and unprofessional attitude, saying there is no cars anywhere like this is somehow my fault and yet the website is still taking reservations, and these local people seem absolutely clueless about what can be done. Of course I'd give zero stars if possible, I asked that they somehow redeem themselves and pay for an Uber but their blank glazed over stares were indicative of what kind of service i had received up until the moment i left. we live in a tourism area. You would think they would have embraced the local cultural phenomena of people traveling and flooding the area with demands of rental cars.
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January 2024 by Angela Zourdos
The whole team here worked together to ensure each customer was taken care of, in order and timely. Sounded like folks came outside of their appt time but no worries because Jackson had everyone working together, effectively! What a pleasant experience!Thank you!
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January 2024 by ella from Fl
Excellent service and excellent place.
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January 2024 by Andrew Mohlmann
I highly recommend this location for a good inventory of cars as well as luxury vehicles. It was a pleasure doing business here. The Manager Trent was extremely receptive to my requirements and highly professional, as well as Jackson the assistant manager. These guys truly put the customer first. I will be returning when in the area again. 5 Stars.
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December 2023 by Dax C
Very helpful staff. I was picked up at my home which was convenient. The vehicle was clean and up to date. Rental personnel were pleasant and I was completely satisfied.
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November 2023 by Steven Schwenk
Customer service is awesome here. Rented there 3 times in the last year and have always been treated great. Claudia has a great personality and got us on the road in minutes.
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September 2023 by ally azzarelli
I had no intention of leaving a review but felt I had to based on the amazing service I received here at Enterprise.Phones were ringing off the hook, people were milling around, yet I was treated like I was this important diva. What an awesome customer experience from the minute I walked in the door until I drove away.First, the manager was personable and helped ease my stress and fears. This was my first time involved in an accident and I was there because my insurance provider sent me.Claudia helped me with the vehicle and was so kind and attentive. She went over everything in detail and assured me I was in good hands. I left feeling confident and understood all that was involved with my rental.What's more, Claudia even called me the next day to see if I was okay and comfortable with the rental car. How nice!Should I ever need to rent a car for fun - hopefully that's the case next time - I will definitely go with Enterprise.
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September 2023 by Kazimierz Kolanko
Customer's assistant Claudia is a wonderful, kind person who cares about the customer very much. Fast service, friendly staff, car in excellent condition, affordable price. Thank you for the nice service.
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September 2023 by John Bledsoe
Employee Claudia Joiner was very competent, energetic, helpful, and attentive. She listened to my needs and arranged for a specific vehicle that met those needs. I couldn’t have had a better rental experience.
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September 2023 by Aminah Yambo
The customer service USE TO BE GREAT! NOT ANYMORE! THIS RACIST MANAGER MICHELLE LOPEZ HAS RUIEND OUR EXPERIENCE WITH ENTERPRISE! She refused to give a car because of the color of our skin this is ridiculous how she treated us today august 28th, 2023. Will never rent a car from enterprise again!
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July 2023 by jade fleitz
Miteau was awesome in helping get my rental for a week road trip. He and I checked the car out together and he was just so pleasant to work with! Can’t thank him enough for his service! Claudia (I hope I got your name right) gah! I’m sorry! Helped me turn the car in and she was also so sweet and so helpful! The people here are absolutely awesome!! The place is clean and they offer a variety of vehicles! They walk you through everything! Very attentive and I highly recommend! Thank y’all so much! :)))
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July 2023 by Kodiak Marshall
Poor customer service and communication. Called in advance to explain I needed to rent a car for a few days while mine was in the shop. All seemed fine over the phone. When I arrived the customer service person acted like they didn’t have my reservation. They failed to tell me I needed utility bills to rent a car. Manager blew me off and wasn’t helpful either. I tried working with them but they blatantly didn’t care so I left. Won’t use enterprise again.
