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December 2023 by Desirae Hack
I recently worked with Laurie D. And she was absolutely amazing!Helped me to get a loan, was always available to chat and made me feel so at ease and like I was her only client!I will recommend her and Floridacentral credit Union to everyone!!
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December 2023 by christina volkle
Laurie is very efficient. I do all my lending with this office. I do shop rate, but what is also important to me is the lender that takes care of something from start to finish. I have been working with Laurie for many years and her customer service and care for her clients keep me coming back. She is a contact that will always stay in my phone as a person I will do business with.
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October 2023 by Lisa Lantrip
I have always had excellent service from Florida Central Credit Union. I have been a member for more than 25 years! I recently got a loan from them and worked with Laurie DeCresie. She was absolutely fantastic. I could not have been happier with her. She was helpful and found a solution that worked for me and was professional through it all. Thank you FCCU and Laurie. This was such a relief for me.
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October 2023 by cyrill lobo
I have been banking with FCCU since the late 80's early 90's in Orlando. I've been banking with FCCU Seminole branch for quite a few years now and have taken out a few loans, recently a couple car loans and personal loans and Laurie Decresie has made it stress free and always attentive and efficient.She is quick to process the loans.Very much appreciate her.Thanks Laurie!!
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September 2023 by Allen Clark
I've been banking with Florida Central credit Union for years with business and personal accounts. They have always been great to me but I want to give a huge huge shout out to Laurie Decresie at the Seminole branch!!! She has been so helpful with a boat loan and wire transfer that I had to do. I thought there was going to be an issue but she was quick to get it taken care of. Thank you so much Laurie, you rock ??
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September 2023 by Maria Karahalis
I came from a large bank and it was the best decision I ever made. Laurie has helped me so much and is always there when I need her. She’s helped my son with a car loan. She’s help me with financial products and the customer service experience has been second to none. Thank you, Laurie and thank you, Florida Central Credit Union!
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September 2023 by Brian Barreiro
This is an awesome small bank that knows your name not your account number. Have done several loans through them and always get a fast approval and the best rates. Laurie is the best and if you need a loan I would reach out to her and save yourself some time and money
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August 2023 by Adam David
Workers at this branch were passive aggressive and unhelpful. I received a check from a friend that they immediately assumed was fraudulent and they treated us like we were trying to do something illegal. The first worker didn’t even try putting the check into their system, another worker muttered “We don’t just give out money,” as if we were trying to commit some scam. The most infuriating part of it all is that my best friend’s father recently died and this money was a result of his insurance claim and my friend graciously wanted to help me with school expenses. The check was never processed in their system although they lied and said that they did. They said that there was no checkbook number, but this type of check wasn’t supposed to have one. When we consulted my friend’s bank they assured us that the check was valid and they gave us a number to give these tellers to call to verify the transaction. When we returned they were passive aggressive and unwilling to call his bank to work something out with us and they gave us completely new and untrue reasons why they wouldn’t take the check. I’m a student with Dean’s list standing at Harvard University and a board member at the Institute for Strategic Policy Solutions. I have zero desire to mess up my future with a fraudulent check and I won’t be treated like some scammer when the bank down the street was more than willing to work with us and treated us with basic decency and respect. I can see by the google reviews that other people have been treated similarly at this branch. What a blessing it is that we won’t have to return.
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August 2023 by Jonathon Douglas
Laurie DeCresie was a pleasure to work with on my recent truck purchase. I could not have asked for a better experience and the transaction was seamless. 5 Stars!
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August 2023 by Traci Christenson
How does a credit union complete a system upgrade and not even keep the branches open to help customers?!?!?! There is no way to check balances or transactions for 4 days?!? That is insane. I will be closing my accounts and going elsewhere on Tuesday morning. Horrible service to your customers!
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July 2023 by Jamie Rivard
This is our 3 auto loan with the credit union and from start to finish both Laurie and Tanja we amazing and so very helpful! The process was seamless and done in a prompt and professional manner! Highly recommended them both!
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June 2023 by Abbey Glover
Laurie at the Seminole branch is awesome! She is always super helpful, quick and efficient. I recommend calling her for any of your lending needs!!!
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June 2023 by Demetrius D.
My experience at Florida Central Credit Union on 4th Avenue North in Saint Petersburg was challenging, but the branch manager Sarah Fairchild and the teller Travis made my experience a joyful one. They were patient with me and helped me organize my finances so that my checking and savings accounts were in order. They both deserve recognition and deserve accommodation for their excellent customer service.
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May 2023 by M K
Even though I live out-of-state now, I've used FCCU exclusively since about 1996 but do most of my banking via electronic deposit and bill paying through the app, so usually not much need for branch services. But I've been car shopping over the last 2-3 months and have to give a spectacular review for FCCU member services specialist Laurie DeCresie. She has truly gone above-and-beyond expectations in working through various false-starts and hiccups in my car buying, loan setup, wire transfer, cashiers check and all the associated complexities of dealing with multiple parties in 3 different states.Normally I would've been worried when certain things couldn't happen quickly due to my inability to physically show up at the branch, but she was professional and quickly coming up with suitable alternatives that I didnt even have the time to worry about it! It really took a weight off my shoulders that I could get the deal done and a sincere Thank you! to Laurie for helping me out. Also I'm really happy with FCCU auto loan rates at a time when everyone else seems to be making it extremely painful to get an auto loan. Glad I'm still a member and looking forward to my move back in a few months. Thanks y'all!
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May 2023 by Jeri Fiesco
My husband and I had the pleasure of working with Laurie DeCresie this week to apply for an auto loan. Laurie was fantastic to work with and made the process painless and actually pleasurable! She was super responsive and quick to keep us in the loop on additional required information needed to finalize our loan. Laurie was very personable and friendly! I feel like I have a new friend! She’s very professional and down to earth and we had a very positive experience with Laurie!