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March 2024 by Nick M.
Extremely poorly run & staffed business. The last straw was the experience I had last Saturday. I entered the store to purchase a bag of food for my pup. Several aisles were blocked with supply carts stacked with bags of food that had yet to be shelved. In addition, there was puppy training & the trainers, owners & puppies (who were extremely adorable) were clogging up the remaining open aisles. After being unable to find my pup's brand of food, I inquired & was told that there was none in stock. I then decided to not waste a trip & grabbed a couple of packages of dog poop bags & headed to the register. When the cashier asked if I had found everything that I was looking for, I responded that I had not, in fact, because that they did not have any of my dog's food in stock. This was met with a dead stare, accompanied by what seemed like an eternity of total silence that was finally broken when I was then asked if I wished to donate to some pet charity, which I agreed to. After ringing up the items I had purchased, I was then informed that I could only have a plastic bag for my purchased items for an additional fee. Apparently, my charitable donation did not entitle me to a measly little bag. Not to worry, because I will NEVER set foot in this Petco ever again & strongly urge my fellow pet owners in the area to do the same.
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February 2024 by liz Walsh
I have had very good experiences with the vet, Dr Hillary Wolfe. She was very caring and understanding. The staff Kat, was excellant too. The store staff are also helpful and very nice as well
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February 2024 by Denise Stonik
Friendly staff, very clean
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February 2024 by Thomas Signor
Great selection of products
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December 2023 by Skyler H.
They did a horrible job grooming my dogs. The first two pics are from pets smart grooming and the second two pics are from Petco. I couldn't even recognize them. Their heads were too big for their body. and they were shaved. Absolutely horrible job. I recommend pets smart for the grooming
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December 2023 by Kathryn Smithers
I needed Purina Large Breed Puppy Chow so I stopped at Petco and was greeted cheerfully by an employee. They were out of the product but showed an alternative that was satisfactory. I found them to be helpful and very nice. Thanks Petco!!
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November 2023 by Sarah McGuirt
Everything was organized and there was a great selection of everything I was looking for. The best part of the experience was the cashier. He was kind and cheerful. He wore a Santa hat and made my day!
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November 2023 by Rebecca Smith
Only 2 employees, register wasn't working, my mom caught her own fish as there was nobody available to help and took the barcode up to the front with the photo of the angel fish she was purchasing, they made it seem like she lying and said "that's too cheap for that fish" (it was honestly the correct tag) my mom walked out, I just bought her fish and my items after having to move to a different register which didn't work either at first.Was looking at harnesses for my new puppy and half of the items didnt even have a price label. Worst experience I've had at petco. For the 2nd half of my puppy shopping, I chose to go to Petsmart last night.
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October 2023 by Stevie S.
It sucks ass I just bought bought water there for my hermit crabs and I thought I got all salt but accidentally got fresh water so I tried to return it but couldn't cause I didn't have a receipt but literally a couple minutes prior I was told if I needed to return it I didn't need a receipt.
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September 2023 by Ryan Feeley
If you go in to buy anything they are great. Coming back for returns not so much. I'm not sure if the two girls working check out just hate their jobs or I was just today's inconvenience. Either way thank you for my $30 back. ?♂️
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September 2023 by Tracey L
Oh my gosh Petco, are you serious with your sales tactics. It’s highly annoying so much so that I will not return. I’m basically harassed every time I walk in here to purchase baths, vet visits, donate to the cats, donate to pet o and then to top it off you charge for a plastic bag. Literally had one of your girls follow me around the shop nonstop talking about your packages. It was so aggravating and I was shocked she followed me for that long. I will not return.
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September 2023 by Skyler Howell
went into petco and purchased some dog treats for my puppies last night at around 6:30 and the lady who checked us out was looking at me and my boyfriend weirdly and we felt very uncomfortable and she was kind of rude. she didn’t even give us a bag or ask us if we even wanted a bag. We had like 5 or 6 items but i didn’t bother to ask. I come in here all the time and i’m a petco member. Usually it’s a younger girl who checks me out and she does an amazing job and has very good customer service. it was an old lady tonight working with gray hair.
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August 2023 by Taylor
If you come for grooming and your dog needs more than a simple shave, I’m not sure I’d recommend getting a full groom here. The cut doesn’t look even throughout (esp around legs, face and stomach). Not horrible, but I’ll need to touch up.
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August 2023 by Melanie Mmm
Unbelievable. My son went into the saltwater fish section and EVERY saltwater fish was dead and had signs of decomposition as if they'd been there awhile!! Clown fish, damsels, goby's. This is outrageous and cruel and unacceptable!!If you care that little about life then the store should be shut down. Fire whomever is in charge of the fish section and pay someone a decent amount to take care of the fish.
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August 2023 by Teresa Kennedy
Nice store for dogs, but if you're a cat person and don't care for dogs, it's lopsided. This store tends to cater to dogs mostly when it comes to toys and extra things a cat lover would look for. There should be just as many shelves, treats, etc. For cats as there are for dogs.