Publix Super Market on 113th Street is a very well-run store known for its award-winning customer service and friendly, pleasant, and helpful associates who often go above and beyond. Shoppers describe the experience as a pleasure, with employees noted for being incredibly nice, sweet, and accommodating, even offering to help carry groceries to cars. The store offers a wide selection, including high-quality meats, local produce, and signature Deli subs and Bakery cakes. However, some customers feel prices can be high, which limits their full shopping trips. While generally positive, occasional disappointments with product availability or order mix-ups occur, but the staff handles these situations with sincere apologies and excellent service recovery, such as providing refunds. The overall sentiment is one of great appreciation for the store's exceptional and awesome service.
Publix is the cleanest grocery store. Always have exactly what I'm looking for, that's why I only shop at a Publix.
July 2024
I absolutely love Publix. Worth living in the South for their customer service. I ask for something and they try to accommodate.
July 2024
A young man by the name of Ethan was extremely helpful setting the Publix app on my phone. He went above and beyond the call of duty. This is a very well run Publix. I always find everyone helpful.
