Publix Super Market on 113th Street is a very well-run store known for its award-winning customer service and friendly, pleasant, and helpful associates who often go above and beyond. Shoppers describe the experience as a pleasure, with employees noted for being incredibly nice, sweet, and accommodating, even offering to help carry groceries to cars. The store offers a wide selection, including high-quality meats, local produce, and signature Deli subs and Bakery cakes. However, some customers feel prices can be high, which limits their full shopping trips. While generally positive, occasional disappointments with product availability or order mix-ups occur, but the staff handles these situations with sincere apologies and excellent service recovery, such as providing refunds. The overall sentiment is one of great appreciation for the store's exceptional and awesome service.
