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October 2023 by John Holbert
Joshua was very friendly and helpful. We had several exchanges of Hey Dudes and he was patient and knowledgeable. You are fortunate to have him working for you.
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October 2023 by Bill G.
Step 1 Go to the store and spend 10 minutes looking for the shoes you wantStep 2 Give, and track down an employee Step 3 Tell the employee exactly what you want Step 4 Wait patiently while the employee looks it up on the computer Step 5 Be disappointed to learn that they do not have the shoes and cannot order them eitherStep 6 Go home and order from AmazonPeople wonder why so many stores go out of business.
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August 2023 by Harry
Nice clean and well laid out store. Staff could be a little more attentive. Probably due to labor shortages. Prices are fair. No line checking out.
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July 2023 by KRR KRR
Didn't have larger ladies sizes so i ordered online
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May 2023 by Just Me
This place is an experience. It's a smaller location so the shoes are kind of all on top of eachother. The manager was rude when I tried to make a return. I had the wrong size sent to me but the manager insisted they were correct.I had a receipt but had to get another pair of shoes to not lose money on the return due to the bogo 50%. Even though, thr pair I was returning did not qualify for the bogo.If you order online, they charge 7.95 to return via mail.As I was leaving the store, the manager huffed and the girl working with her snickered at my frustration. I didn't live close and forgot my card at home. She said there wasn't anything she could do. Even with a receipt. No store credit, just pushed my shoes back at me like I was bothering her.Turned me off from Rack Room in a big way. I posted my experience on social media and apparently, this is a common experience causing people to shop other shoe stores.
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May 2023 by Takeshanicole Ziemblicki
Selection is mediocre and prices are really getting high.
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April 2023 by Janos B
Nice selection, friendly and helpful employees
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March 2023 by Pacless Jones
Friendly and helpful staff and well organized store.
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January 2023 by brett natale
good customer service great deals
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November 2022 by FURRY MAN
Was looking for "Hey Dude" slip on shoes for men and women. Huge selection. The staff was extremely helpful from the time we walked into the store until we departed. Prices were what we expected except that the store offered 50% off pair #2. OUTSTANDING. CLEAN AND ORGANIZED.
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October 2022 by Brian Leibach
Was looking for "Hey Dude" slip on shoes for men and women. Huge selection. The staff was extremely helpful from the time we walked into the store until we departed. Prices were what we expected except that the store offered 50% off pair #2. OUTSTANDING. CLEAN AND ORGANIZED.
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September 2022 by Lisa brin
Great store clean employees are so helpful thanks guys
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April 2022 by Kvn Ksngr
good prices a lot to choose from
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October 2021 by Will Gathro
Friendly staff great service
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September 2021 by Business Web Admin
Excellent location for anyone looking for a good choice and affordable prices. The is a big variety of men’s, women’ and children footwear. Often there is a promotion and often there are discounts on many models. On weekdays this shop is opened till 10PM. The stuff is friendly and helpful. I have spent some time trying different shoes and was able to find exactly what I was looking for.
