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February 2024 by Doug
Been turned away multiple times of course on different days when I go there to refill propane. Seems like they just don't want to do it. That's including the people that run the place. Save yourself some time and just go to a different uhaul
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February 2024 by vince guerrera
Clean trucks, polite service, everything done by the book. Excellent.
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January 2024 by Darron Wesley
The manager charged me for a cleaning fee because she claimed I smoked in the truck. I told he never smoked anything in my life , so she said I must’ve have had a passenger with that smoked. I only rented the truck for four hours and there were no passengers with me. I explained my side of the story to her face for 10 minutes and she still didn’t make the situation right. She never refunded my money, and just basically lost a customer over $25 fictitious charges. Her name is Mimi bijelac
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December 2023 by Doug Van Houten
The truck has severe front-end problems as it walks all over the road. A/C was nothing more than a cool breeze. Could not adjust mirrors. Had to extend by one day and was on hold with this woman at the location for over thirty minutes and she had a real bad attitude which resulted in me being charged a two day rate as I was told they were sold out but when I went online this truck was available for rent on that date for half the price they charged me. Won't ever go back to this location. Junkie equipment.
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October 2023 by Keith Sanders
Mimi and Darrel are amazing....GREAT SERVICE
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August 2023 by Tim C
I showed up 30 minutes before close and the girl locked me out and closed up shop. Not professional
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July 2023 by Cheryl Jozsa
Dropped off UHaul Truck we rented and Ashley came right out to greet me. She was friendly, professional and so very helpful. Easiest process ever! Absolutely would recommend this location for all your UHaul needs.
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May 2023 by Flz Dont
Worst experience I ever had in the costumer service industry, lady at the desk was rude, loud and overall not pleasant I don’t understand how someone with such an attitude is working providing costumer’s service, Don’t go to this place is not worth your time or money. If I could give a 0 star I would, please go elsewhere.
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May 2023 by C LO
The lady at the desk refused service to me for no apparent reason leading me to think she was discriminating against me. I asked to rent any available trailer (as I have numerous times since I’m a small business owner in real estate services.) She informed me I needed a reservation and there were no available trailers. I went outside to place a reservation on my phone since it showed trailers available. I was having an issue with my phone and asked if she could assist me. The person who came in after me asked to rent a trailer without a reservation and had no problem. She told me to leave effectively kicking me out. I am a very easy going person so I’m stunned by how I was spoken to and treated. She claimed to be the owner (which I did not ask) and with that being the case, she needs to go out of business. I just went to another location who provided great service with no issue. I mentioned my experience to them and it’s apparently a common occurrence for this location. I’ll be sticking with that one from now on. Do not got to this location.
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May 2023 by Kirill Treshchenkov
The U-Haul at Seminole Blvd provided a disappointing customer service experience when I requested a simple change to my pickup (early 40 mins) and drop-off time (40 mins early), which was not accommodated. Mimi lacked professionalism and seemed more interested in double charging than resolving the issue. Despite calling Uhaul customer service and having the problem resolved in just 5 minutes (but I after I have left location), I had to spend an unnecessary 30 minutes at the location. Mimi at the desk was unprofessional and rude. At least she can call customer service or offer to call me to change the time,and it raises concerns about how people like her can run a successful company.
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May 2023 by Delmar Fishback
Called for a trailer said they had one spent 45 minutes shuffling cars, when I arrived they said they didn't have any.i asked them to find one nearby, they told me to do it myself.really!
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May 2023 by Charles Berry
Same issue spotty getting your propane tank filled. Excuses as it's closed today to not certified.
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December 2022 by Greg Polyakov
Locked my keys in the car right before putting on the trailer. No spare key, stuck. Tony Hernandez is the man! He pulled out his tools, found a wire and stood with me 30 minutes trying to get the Jeep open, we got it done. Great class-A experience.
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October 2022 by Søl Jayy
Ended up renting a pick up truck to move the rest of my stuff since I got a new place. Ended up being charged $40 total for an hour. The pick up truck had so many warning lights including “Change Oil light, TPMS (wheel) Sensor, and regular maintenance light.
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October 2022 by Tracy S.
We replaced a hitch that was completely destroyed by rust. The hitch mounting repair man was willing to take on the challenge and did a great job. We have rented motorcycle trailers from them too. They are usually my go-to Uhaul place.
