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July 2024 by Olivia DiGiovanni
Amazing + Friendly staff! Great selection of apparel and accessories as well!
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July 2024 by Colette Wagner
I Love this local beach boutique!! Marmalade Surfside has the cutest beachy jewelry and just overall such good vibes!!
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July 2024 by Ava Clapp
Super cute and trendy clothes and lovely staff!
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July 2024 by Angel Gray
I recently had an unfortunate experience at Marmalade Surf Side in Siesta Key, Florida. While the store is visually appealing with a wide selection of beachwear and accessories, my interaction with the staff left much to be desired.
During my visit, a staff member added an extra item to my purchase without my consent. I only realized this after being charged for it. When I approached the staff to rectify the mistake, I was met with unhelpfulness and indifference. The staff member firmly stated that the store has a strict no returns policy, leaving no room for discussion or resolution.
This incident was both frustrating and disappointing. A business should prioritize customer satisfaction and integrity in its transactions. Unfortunately, Marmalade Surf Side failed on both fronts. To make matters worse, it felt like a scam when the staff member closed the store immediately after we left, leaving us with no recourse.
I hope the management will address these issues to prevent future customers from experiencing similar dissatisfaction. Until then, I cannot recommend this store.
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July 2024 by Jillian Neal
bad store!!!!
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July 2024 by John Henry Rodgers
Marmalade Surfside is the epitome of a retail nightmare. From the moment you walk in, you are greeted with the unmistakable stench of disdain from the staff, who make it abundantly clear that your presence is an inconvenience. The store itself is a chaotic mess, with clothes strewn about like an overstuffed thrift shop, and the products are outrageously overpriced for their mediocre quality.
The customer service is atrocious. The employees are not only unhelpful but also blatantly rude. When I asked for assistance, I was met with eye rolls and dismissive sighs. One staff member even had the audacity to tell me to "figure it out myself." The checkout process was equally painful, with the cashier more interested in her phone than in processing my purchase.
To add insult to injury, when I tried to return a defective item, I was subjected to a condescending lecture about their "strict" return policy, which apparently involves making the customer feel like a criminal. The manager was nowhere to be found, and when she finally did appear, she was as apathetic and unprofessional as her employees.
Marmalade Surfside is a complete disaster. Avoid it at all costs unless you enjoy terrible service, rude staff, and wasting your money on subpar merchandise. This store deserves to go out of business.
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July 2024 by Leah McDonough
I have never given any business a bad review, but we were totally scammed in this boutique. The girl working there put something in our bag that we did NOT want to buy. She rang up our order while we were still shopping. I thought the total was a little high, so I checked my receipt as we were leaving the store. We did not walk out the door. When I went back to the register and told her there was something extra in our bag, she said they don't give refunds. She was not budging no matter what. She only offered a gift card in return for the item we didn't want. She knew we didn't live in Siesta Key because she had already asked me. After we left, another person in the store said he saw the girl working there walk away from the register, pick up the extra item, and bring it back to the register to put it in our bag. The store closed as soon as we left. How convenient!
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July 2024 by gigi grammatica
Amazing service I buy all of my gifts from here, the cutest boutique!
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July 2024 by linda nippert
I have shopped at this boutique many times. I have always been greeted with kindness and the sales representatives are professional. The store is clean, organized and smells great. If you’re looking for a cute outfit or a fun Beachy gift, you must visit this cute little shop. I highly recommend it.
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July 2024 by Meredith Dawn
I recently had the pleasure of shopping at Marmalade Surfside during my vacation , and I must say, it was an absolutely delightful experience! From the moment I walked in, I was greeted with warm smiles and exceptional customer service. The young lady working was incredibly friendly and knowledgeable, always ready to assist with any questions or styling advice.
The store itself is beautifully organized and has a welcoming atmosphere with the best beach vibes. The quality of the products is top-notch, and you can tell that a lot of thought and care goes into selecting the items they carry.
Overall, I highly recommend Marmalade Surfside to anyone looking for vacation clothes and accessories. It's a gem of a store that combines excellent products with outstanding service. I will definitely be returning for more shopping when I visit Siesta key again.
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July 2024 by Libby Faulman
Such a lovely store with cute clothes and friendly staff!!
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July 2024 by sammie k
A wide range of clothing items, jewelry & decor !! The worker was so kind !! Totally recommend :)
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July 2024 by Elyse Skoumal
Marmalade is such a cute store with amazing staff!! I love how unique their merchandise is and the workers are always so kind and helpful! I definitely recommend checking them out for cute beachy wear.
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July 2024 by Grace Vilasi
The cutest shop ever!!!!! The workers there are the best and so so helpful!
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July 2024 by kennedy anne
Best boutique! Such a warm and friendly environment ??
