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February 2024 by Cathleen Cline
I’ve been using the post office for my business since 1991. Never before in my life have I ever had such a rude and embarrassing moment from the postmaster. Long story short, she had no idea that I had already waited in line 20 minutes, purposely got out of the way to let other customers go while I put tracking numbers on all my packages. I did not want to hold up the line. What I needed done was to have the clerk to measure one of my 12 boxes to see how much extra postage I needed to put on it. I had the postage in hand, I just needed to know how much to put on it. She told the clerk to suspend my transaction and get me out of the way because there was a line behind me. I simply stated that I needed to get back to work, and she yelled at me “that’s not my problem. You can see we are understaffed here” maybe if I had taken debate class in high school, I would have told her “that’s not my problem”. The only reason I go to that post office, is for the Lady clerk with the long hair. I’m guessing each post office gets paid for their quantity, I will be taking my business elsewhere. Which is a couple hundred dollars a month. I know that’s not a lot, but I’m paying her salary. She does not need to be rude and disrespectful … Maybe she should come out and move the line along when people are standing there talking to the clerks for no reason and holding up the line.
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February 2024 by Sexy Biker Chic
Awful service, unprofessional customer service,
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January 2024 by Joanne Tkadletz
I'm sure this place is well run...The serious problem is the outlet at Pine Hardware....on Rte 40....pathetically. staffed....
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January 2024 by Payce Brown
Can’t even answer the phones
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December 2023 by Easyontheears
Came in today December 5th at about 4:30 p.m. and there was a family in front of me who barely spoke English and was having trouble understanding people that work there. obese lady in a pink dress that works their came out from the back and started angrily speaking to these kind folks who didn't speak English she then took this person's package and slammed it on the counter next to her and told her to MOVE!!! The immigrant lady confused and scared started recording given that the USPS employee was extremely hostile for no reason. Not exactly sure why this USPS employee was so hostile she wasn't the one waiting in line and there was no argument or altercation proceeding her coming out from the back so I'm not sure why she reacted in such a hostile way. That type of behavior is unacceptable this lady has no business working for a government Institution or any business if she as an adult cannot act as a professional and let's her emotions precede her actions.
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September 2023 by Tom Pasch
Friendly service and efficient staff. Although the location can be pretty tough to get in and out of during peak hours, it's WAY better than the main Ocala PO!
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August 2023 by Denice Delliveneri
It's always a pleasure going there, and the people who work there are very nice.
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June 2023 by Dr. Trogger
Refused to give me a free priority mail box to put my package in.
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March 2023 by Jedikiah Springfield
Fast and accurate. This is a great little location. Clean and well maintained. Plenty of parking. The staff are friendly and knowledgeable. Recommend getting there in the morning when they first open for no waiting service.
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February 2023 by Betty Alexander
The service counter and area were clean and orderly. I was helped at the counter by a very knowledgeable worker. Got what I went for. Nice people running the postal office
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February 2023 by Alicja C
Love this little Post office, the staff are knowledgeable, friendly and helpful! Never a huge line, once there were 5 people in front of me, went fast, I try not to go during peak times! Great Service!
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February 2023 by Jazz Wiseman
Incompetent if this wasn’t the most convenient post office near I would never come to it, the ladies that work in there are rude and careless
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December 2022 by Melinda Hedden
We live in the forest. Our mail carrier never brings our packages no matter the size. They are scanned as "delivered" and show up on the app hours before the driver leaves the office! When picking them up we wait hours to get these same packages that show "delivered". The people there are rude, lose our mail or deliver to other people, refuse to answer the phone. If I could have any other post office I would but I am stuck!
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October 2022 by Stephanie Jangraw
I am a small business owner and I work a full time job, so I don't have much time to ship my goods. Your website said you'd be open until NOON last night. So I run up here from 20 minutes out because unfortunately, you're the closest usps to me that I *think* I can rely on. I get there at 11:20, CLOSED. I look on the website, closing time magically turned to 11 overnight. This impacts a lot of people. GET A CONSISTENT SCHEDULE. THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME AT THIS LOCATION.
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September 2022 by Britanny S
Extremely rude! I came here 3 times to return packages back to the vendors that I brought them from. The first two encounterments went well. Third time was horrid! A young woman with glasses assisted me at the check out counter. I gave her my USPS label broker ID code, which she scanned, and printed the label. Then I asked if she could tape the package because I don't want the materials to be lost through the mail. She directly said, "I should make you buy the tape instead". So I said that's fine, I'll buy it. Then she scanned the ID again and said it's not working. Needless to say, I will just go to another Postal office instead of this one.
