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January 2024 by dmitriy strazhko
Highly recommend mister petman for all your needs. Great selection of reptiles and scorpions. Staff is very knowledgeable about all pets in the store. animals are also very social. Looks like they get a lot of interaction from staff members and customers. Great store. Highly recommend.
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January 2024 by Doug Moore
Took our parrot there to have wings and nails clipped. Very professional and did a great job. Basically no trauma to the parrot. Purchased many cage toys that were very reasonably priced compared to many pet stores. Look forward to going back when we pass through Orange Beach again.
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December 2023 by Kayneisha Anderson
I wouldn’t come back here again. I was shopping around for my pet, they were upset that I was viewing my options on which store is cheaper and decided to disrespect me because I wanted to look around at PetSmart before I brought something from them. The lady with the reddish hair proceeded to be very rude and unprofessional with me and tell me not to come back and to do my own research since I’m not shopping directly from them and since I do isn’t buy my pet from them. I went home and called back to tell someone about my experience and she gotten on the phone and began arguing with me over the phone, hung up in my face and blocked me from calling the store. I found another way to call the store and I talked to the manager. He was also rude and also told me that I don’t need to shop there at their store since I’m getting info and won’t shop in their store and how they are in competition with PetSmart. The management is very rude and unprofessional and could have handled things with me differently specially when I wasn’t being rude even when the lady with the red hair was going off on me. My advise to anyone is to not go there at all because their not friendly unless your handing them money. I am truly upset I was talked to in the manner they spoke to me and will no longer be going to Mr.PetMan for anything else. They are truly rude people
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November 2023 by Holly Hesselmeyer
I've been going here for years. It's a fun place to visit because you can kinda hold and interact with the animals unlike the "chain" stores.I'm really glad to see they are cleaning the whole place up. It was getting pretty nasty but with that many animals, I'm sure it's hard to care for them all adequately. I loved seeing the monkeys for so long but the last few years it started to bother me seeing them sitting there. ?Thank God they finally sent them to a monkey sanctuary. They were "fun" but they were basically in prison for years, hope they are in a better place where they can get some fresh air and more interaction. They have a big selection of bird toys and a lot of other supplies for all kinds of animals.
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November 2023 by Chandler Fairfield
This place disgusts me, they have a row of enclosures with hamsters, Guinea pigs and birds just sitting there completely exposed and terrified. There was a particularly large parrot that had its head under one of its wings which is a sign it’s extremely depressed, it also had started pulling at its own feathers which is an even more extreme sign of depression and stress in birds. Their birds all have their wings clipped which I understand isn’t a big deal for most people, but they took animals that can fly and permanently mutilated them so they can’t anymore. This is a greatform of unrecognized animal abuse because people don’t know any better. I had to stop my gf from attempting to steal some just to get them out of that awful place. These animals were cramped, terrified, and some were even injured. I personally hope this place gets shut down. People like this don’t care about these animals they’re just trying to turn a profit and parents are more likely to buy if their children get to pick the hamsters up without any supervision. If you want to adopt a small pet my recommendation is Pet Supermarket on beach side, their enclosures are much more ethical and their staff are very knowledgeable and friendly. However if you’re looking for any pet I always recommend rescuing. You can often find people on Facebook and Craigslist that are giving away pets they don’t want anymore often for free or dirt cheap with a cage and everything they need. The added benefit being you’re often saving a life, a lot of people take advantage of these rescues to get free snake food. But whatever you do don’t support this abuse, because the animal you buy from this place will be replaced with another that will go through the same hell.
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November 2023 by Lauren B.
I visited the pet store last week and had a great experience because of the store employee Heath who helped me. Health was kind and extremely knowledgeable. He answered all of my questions I had about reptiles and gave me tips on each one. Thank you for your patience with me Heath. I will be back to visit soon. Lauren Beck
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October 2023 by Blake B.
How is this place still allowed to operate? I wish we had better animal care and ownership laws in Florida... Please do not shop here. Shut this place down, don't give this business more money and leverage to keep obtaining and abusing animals. The well-being of small pets and exotics matters even if they're not cats and dogs. I've stopped in a few times over the years and have noticed gross neglect of animals on almost every visit. The reptiles seem to be the most overtly problematic as many appear malnourished and ill with faded coloring indicative of stress, and their enclosures are often inadequate to their needs. Fish care is also in a pretty bad state, with way too many in one tank and sickly fish being left to stagger and die among the pack. Rodents/small mammals also sometimes appear sickly, malnourished, running eyes/noses. I've heard of people taking home animals like ferrets and Guinea pigs that had anything from broken toes to underlying heart conditions and it doesn't surprise me in the least. Their resident animals just look completely miserable too, with the giant boa having no room to stretch or roam. I did not see any water or foolish in her enclosure. The fact that they own monkeys at all is frankly appalling and upsetting, they're kept in tiny cages in the back with minimal enrichment and fluorescent lights, and probably haven't seen the sun in years or possibly ever. They should be taken away to the care of a reputable zoo or sanctuary where they can receive proper care, not left to waste away in the back of a seedy retail store.
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October 2023 by Shay Stamper
I've always loved Mr. Petman, though today had me questioning things.I stopped in to get some toys for my ferret and took a look at the ferrets they had in stock. The two that were in the enclosure were so young had to be close to 4-6 weeks old, they didn't even had their back canines in yet. The cashier had mentioned they were 6-8 months old which I understand not everyone may know but that is close to impossible for how small they were.The more alarming part Is that the white ferret was nothing but skin and bones. This little guy was trying to express his bladder multiple times with no luck, was shaking, had hair loss on his tail, and looked like he was on the brink of death. The other ferret seemed to look healthy so it was a stark contrast. The white male ferret NEEDS medical attention ASAP. I visited the store on 10-1-2023 and I really hope that he gets vet attention soon because he may not have much time left judging by his condition. I am really disappointed that it seems to have slipped by the staff of Mr. Petman and I would hate to see this guy lose his life or be purchased and only have a few weeks with his new family.
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September 2023 by Rhonda Lynn
I strongly discourage anyone from doing business with Mr petman, i wish I would’ve payed attention to all the negative reviews. I spent a lot of time in there today with his staff who were great and very knowledgeable. I was interested in getting a chameleon and ended up purchasing one as well as all the supplies that comes a long with it. I spent over $1100, which was fine, I was excited about My new pet. The owner agreed to let me keep the chameleon there overnight allowing me time to set up his habitat which I appreciated. I was really disappointed realizing the terrarium wouldn’t fit in my car so I had to go pick up a larger vehicle from my house 45 min away. While on my way back to the pet store I realized I was going to be arriving 9 min after they closed so I called to make them aware, I didn’t think would be a problem since I already paid for the item and considering how much I spent in his store. Would you believe the owner said no he wasn’t willing to wait 9 min?!?! After a few words his staff was agreeable to wait the 9 minutes. When I arrived, the owner and his staff were waiting outside with the tank and the chameleon in a box (after agreeing that I could keep it there over night while I set up his home). So since we were not expecting to take him home with us today, he came home with no food. I have to wonder if Mr Petman even cares about the animals he’s selling. Hopefully the animal doesn’t die before I am able to finish setting up his home. I must say, the level of unprofessionalism I experienced today is completely unacceptable. Despite the great customer service provided by the staff, the positive experience was overshadowed by the poor business practices demonstrated by the owner. The disrespectful treatment of customers in this manner is unacceptable, I wouldn’t spend another dollar in this store.
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August 2023 by Andrea Oglesby
Scott is a rock star with knowledge up the wazoo. Helped me and my husband get a turtle tank set up and even helped my husband get it in the car. Thank you so much for your help today Scott. We will make the trip to Daytona every time just for YOU.
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July 2023 by Christina L.
Pretty cool pet store. They have a wide variety of reptiles and the guys who work there are really helpful and friendly I was there yesterday and the staff was really patient and full of Knowledge . They have a separate room for aquatic pets so thats really neat . We purchased a skinny pig and a python,and should be back soon to make some more pet purchases. I felt like it was a one stop shop Clean,Friendly,Pets look Healthy,
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July 2023 by GARED HENSON
Walk in the door and directly to the right: enjoy stressed animals! Disappointing to say the least. I won’t ever support this business again
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July 2023 by Kailee Balaguer
Horrible horrible horrible !!! This place makes me sick to my stomach, I’ve been keeping reptiles and amphibians for over 12 years now. I take in rescues all over Florida all the time and rehome them to good homes. This place keeps their animals in very poor environments with no water, most of their animals are sick and have underlying issues due to unethical breeding. They only care about money. These poor animals are suffering there. I’m in contact with inspectors currently and hopefully can find a way to help these animals out. Please stop buying from this place, I understand it’s a hard choice between feeling bad and helping them but at the same time it’s funding the place, sadly it’s a viscous cycle and people who don’t know about proper care don’t see a problem.
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July 2023 by Katie Henson
Absolutely astonished at the care of some of the reptiles in here. Walked in expecting a little different than what I saw. First thing I noticed was this bearded dragon—adult bearded dragon inside of a small enclosure meant for a leopard gecko or crested gecko and this is minimum size for one of those already small lizards. This bearded dragon is beyond stressed based on colors, can’t get adequate heat from their heat lamp and looks like the eyes are not doing well probably due to too much humidity naturally that builds in these types of enclosures. I saw other beardies in regular 40-gallon enclosures so why not this one?! Not to mention other reptiles in the barely bare minimum size enclosures. Do better as a keeper. This isn’t okay, take better care of your animals!!
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June 2023 by Jonas
I bought 2 fish and the killer the rest of my fish after 2 weeks I have 10 fish died because of 2 minnows that I was told were rosey red minnows and were just regular minnows
