-
September 2024 by John Bower
I've been going here for many many years... I really do try my best to be polite and nice but after yesterday the incident that happened was absolutely horrible. Before I begin I would like to say basically every single machine over there is broken it's extremely hot extremely dirty the bathroom toilet no seat and that was going on for at least a year. I always try to be patient with the lady but she is so very rude and terrible. The machine yesterday did not work because I used to use the two big ones that are barely available so I tried using the normal ones and both of them were broken and my clothes got soaked and she yelled at me and kicked me out because I was upset she didn't even try to drain the water for me and the water got all over the floor and she was very very very very very very very horrible person. She forced me to leave and didn't want to give me my money back and then she gave it back after I had to get my dad. Every machine is broken and dating don't tell you and she tried to blame it on me because when I opened up the machine it does not clean the clothes it wasn't spinning at all so she saw that I could see that and I told the other customers about it and they saw that basically none of the machines are working if you open them up you notice that they are not spinning at all so then she tried to blame me that I broke the machine call basically all of them are doing that. No machines ever ever ever ever ever ever available they're all broken it's really a sad sad place I don't know how they're even allowed to be open. I feel really bad for this for you because the guy who owns the food place inside the laundry is a very nice guy very good food he's a Christian man and he believes in Jesus Christ and that's the only reason I showed her so much grace for so many years and she's a very rude rude person I know she probably believes in God but it's horrible to say this I've never met a more rude person in my life. I really wanted to physically bring God's hand on her for many years I've been going there and it's so frustrating and she just wants to defend the place and I don't think maybe it's about her Jesus upset that I caught herand then she tried to blame it on me when I noticed that the machines were not spinning at all. No air conditioning. Very dangerous situations in there open machines with electronics laying on the ground one of the dryers open with fire spilling out catch a fire of the whole place the department of health needs to go in there it's very very terrible and I've been going there for years because I didn't have a choice and I didn't realize the other place across the street very close to the Fresco's it's a beautiful place that's way cleaner and way more expensive and I thank God for that happening yesterday so I can go there instead. Please call somebody to shut that place down it's very dangerous for children for older people it's not suitable for people I don't even know how they're getting away with it.
-
June 2023 by Belle Fanm
They need to remove the lottery service!
The two ladies that work there are always annoyed when someone wants to play the lottery. Whenever they know someone is there to play the lottery, they either take a long time to help you, or just walk out the booth leaving you standing there waiting. Today I went straight to the window, and one of the ladies saw me and still walked out the booth to put clothes in the dryer. I understand the number one priority is the laundry but so is customer service. She could have at least greeted me and tell me “I’ll be back or give me a few minutes”. She just walked out and started putting clothes in a dryer. I’m a regular customer who does their laundry there sometimes, so this makes it even worst to be treated like this constantly! Today was the last straw for me. The establishment offers lottery service so treat the customers with the same respect. I end up leaving and playing somewhere else. I guess they don’t realize the store gets a commission whenever someone wins big. With their attitude, customers will stop playing there and there goes their possible commission.
-
June 2023 by Genseidys Remon Ramos
It's sad to see people like the laundry lady, I went to buy a scratch-off and kindly asked her the # that was left and I received bad treatment from her, both verbally and in tone, please the owner of this place, if you want your business prospers, do something about this situation, they had already told me about it before, but today I experienced it, I won't go back there again.
-
June 2023 by willy rosales
A normal place, variety of prices and sizes of the machines….not very busy, I visited on a Tuesday…the atmosphere and cleanliness of the place needs to be improved….The person serving was very friendly and attentive….
