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December 2023 by Carl Garcia
Went today to get a gallon of paint to touch up shutter holes after replacing windows with hurricane new ones previous one that I had done with old paint that I ran out of and because of day right before Christmas where I normally get paint they made me a new gallon color matched perfect just want to say thank you great service is going away and they were above super service thank you and keep up the great work you guys don’t exists any more thanks carl
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December 2023 by David Cepeda
Very helpful and knowledgeable staff. Good variety of products
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December 2023 by Gigiandbebe Raar
They had my snoopy inflatable and no one else did bit of a drive but its a nice store had everything else I needed
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December 2023 by Michael Pratt
Always have what I need when I am in town for work and need some sort of tool or bit. Very friendly staff.
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November 2023 by Eric D.
Total scam artists. I was told that they had a "1 day only" grill deal that offered a $150 grill discount, next day delivery, and a grill cover for $1,350 on a Napoleon. I asked to be able to buy it the next morning since it was my day off. They said no, I have 1 hour to get to the store. So I left work, fought traffic, got to the store 20 mins after speaking to them and the guy was gone. His manager told me that they would not honor the "deal" because there was no such deal and that they couldn't deliver the next day anyway. The whole thing was a total scam. Pressure tactics to force a sale. No focus on honesty and the customer. Just slime ball sales tactics.
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September 2023 by Alejandro Alfonso
I can not recommend this store more then enough! The amount of detail and customer service this store has beats any other and every time I have come the problem I have is resolved! The store manger Hermes tackled a problem I had for weeks and solved it in minutes.
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August 2023 by Geoff Sutcliffe
After two other hardware stores, these guys had what I needed. Helpful staff.
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July 2023 by Moe B
Told guy I needed drill for an ikea product. Sells me an electric screwdriver and stamps final sale on receipt. Got it home. Realized it wouldn't work. Never opened it. Jerks!!! Cannot return it. Shame on Ace!!!!
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July 2023 by Keith Brown
Store employees are very helpful at Dixie Ace Hardware. Parking is limited but available. Stores hours limited certain days of the week (Sat and Sun).
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May 2023 by john schultz
Chock a block with all kinds of things. Friendly, cheerful staffEasy access from 80th street
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May 2023 by Susan Mallet
I was trying to return a bird feeder that I bought the weekend before, it was not even 7 days and I had the receipt. The employee said I could return it, but the manager said he could not re sell it. He did not tell me it was not returnable because of a malfunction, but because he said it was dirty. He did not tell me how to return it so he could resell it. It was not dirty -there were a few bird seeds still in it-it was not dirty. So the manager could have told me that the bird feeder needs to be cleaned of bird seeds in order for to re sell it. But he did not. That is all I wanted of the manager. So we got into an argument. And I did return the bird feeder.
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May 2023 by Ljubisha Mileski
Once u open door you have warm welcome and directly someone is trying to help you with your needsGreat job
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April 2023 by J Ferris
This is my favorite hardware store in the Miami area. I live closer to other hardware stores but make this trip anyway.
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April 2023 by Anaeli B.
Ace Hardware staff saved the day!Was at an Easter party today and were missing an important piece for the bar tap. We ran to Ace Hardware to buy the piece. What we thought was an easy task turned out to be quite the opposite. The staff at the hardware store could not have been more pleasant or helpful. To begin, this place has a very well palnned out system for customer service. We walked in and immediately were asked what we needed. That person sent us to the correct aisle. As we were on our way, he radioed for the first available clerk to meet us there. We were met and immediately helped. Unheard of!!It turned out that our issue was a lot more complicated than expected. Five associates came to us during the time we were there to help. Eventually, the manager came and took the time to find the combination of parts we needed to go back and get the party going. The staff at this place is very knowledgeable and clearly take pride in what they do and helping others. Highly recommend!!
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March 2023 by Lisa B
Great store and everyone that works there is delightful