-
February 2024 by elber roman
Vítor and Jorge were very kind and helped me with everything.
-
November 2023 by Midali De la hoya
Lady named Crystal that was there either was new or she had no clue she didn't even pull my account up to see if she switch me to another phone for free or upgrade my phone been with metro for over 4 years and they are usually very nice and helpful but this lady made me feel like I was going to be ripped off I will never go to that store again and I have been going to the store for years I've picking another store thank you Crystal for your services
-
July 2023 by Israel Rosales
Amazing people working here
-
April 2022 by Lester Paret
Hello, good morning, I would like this review to not remain as one more unanswered. Yesterday I came to this store to solve a problem with my phone. The girls who were serving the customer are very anti-professional. In the first place, they told me not to be able to solve the problem secondly they discriminated against me for being Cuban and I have received one of the worst treatment I have ever received in my life I hope to have a direct response from the owner of this store to be able to say directly all the bad experience I have had Thank you waiting in advance to be attended
-
March 2022 by Yuri Sandino
I've been a client of this store for 15+ yrs.. and will never go anywhere else.I brought my entire family here, no complaints.Irene is knowledge and professionalism at its best!Thank you for all these years!
-
February 2022 by pass Fruit
There is another store metro store by the dunking doughnuts and I called them but the lady didn’t seem friendly on the phone. So I decided to just go to this one. And I’m extremely pleased. Irene is extremely friendly and professional. She provided me with a new free phone ! She’s extremely efficient and what I noticed that impressed me while she was assisting me her co worker provided a chair for the next customer to sit. I found out this store has been in business for over 20 years ! First metro store to open in Miami ! I hit a gold mine ! I suggest for everyone to come here ! Thanks Irene for the assistance. No more 600 dollar sprint bill !
-
September 2021 by Martin Pascual
Sasha was súper Nice employee she helped me get good phone at a great price
-
March 2021 by Christian Dior
Great customer service employee was very helpful and helped me find what I needed.
-
September 2020 by carolina tassi
This is the best store to come to!!!! It’s the most wonderful family business. They always help customers and really care. Don’t go anywhere else. This is the place!!!
-
September 2020 by Veronica Sanabria
The only Metro by Tmobile that exists in my heart and will always only come to ! Irene and Matthew always go above and beyond in helping me. Everytime I come into this Metro by Tmobile I always feel at home by the kindness and professionalism they offer, The knowledge to their products and the promptness in finding me the best deals and the best solutions to any problems I encounter in which result in leaving me always impressed and satisfied as a customer. Definitely recommend this Metro by Tmobile for everyone to come on by!
-
July 2020 by David Earl
Great customer service! Lucky I asked her to double check it is working properly because it wasn't. 5 Stars for taking my money without a problem!
-
July 2020 by Scott Maurer
If you can reach a customer service person, its a miracle and they can help you. But do not trust the auto-text msgs about your payment not going thru because their system is terrible.
-
October 2019 by Irene R.
The service is great they are very pleasant and knowledgeable best deal in town this is the place
-
August 2019 by Ethel Reid
Excellent customer service! Always tending to needs when it comes to your cellphone. Making sure pleased and satisfied.
-
June 2019 by dislays gonzalez
This store is a complete joke, horrible customer service, the staff does not know what they are doing, bunch of kids working who need to be in school.
