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January 2024 by caroline waddington
I love this place usually, helpful, knowledgeable people, but today I showed up at 5.55pm rushing out from work to find a lamp. I enter and the only sentence I get is “we close in 5 minutes”. No Hi, no How can I help you, just an equivalent of “I’m willing to close please leave now”If you’re in no rush to serve your clients, I’ll definitely go to Home Depot next time.
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December 2023 by Joseph Mobley
Great place to find your essentials if you dont want to go to home depot. If they dont have the product the employee calls other stores to find it for you.
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September 2023 by Geoff Sutcliffe
Not a hardware store really. Could not provide my needs.
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August 2023 by Stephan De Brabandere
You don't have to go Home Depot or Lowe to find what you need and at least you support a local business.
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June 2023 by Brett Vaughan
Love this place!!They will have what you need
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May 2023 by Marcelo Salup
I wish ACE would advertise more. I never remember them, but I love going to their store.
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March 2023 by Maria Alejandra Mendoza
I went to 2 Home Depot looking for a sliding glass shower door bottom guide. People can’t help, no body seems to be available to help you look for the piece or give you solutions. I came to this Home Center Ace and the nicest man FELIX helped me since they didn’t have the piece he opened a little hole on the one I took and I repaired it. Can’t thank him enough !!! He made my day!! What a difference when someone enjoys his job!! THANK YOU FELIX!!!!
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March 2023 by Liliana Estevez
This place in South Miami does not deserve a single star. Every store in the world has a refund policy. First of all, they do not disclose their refund policy or restocking fees at the time of the purchase. If you have an issue with their overpriced products, BEWARE they do not take accountability. The sales person "Letty", shouldn't be in customer service. She is "chusma" like Miami people would say. screams at the customers, does not listen, and honestly its not worth to loose your patience with them. The "owner" clearly wants to get customer's money one way or the other, by charging restocking fees, no refund policy on items within 30 day of purchase. Poor customer service, poor customer management, poor business overall. Not worth a headache.
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December 2022 by M P
Felix goes out of his way to help you every time. He is a gem. He has a calm and friendly manner and is very knowledgeable. Congrats on this employee. He is one-of-a kind.
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December 2022 by John Akerman
A wide variety of products and good service.
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November 2022 by Michael Herman
Great wall of hardware, easy to find nuts and bolts, screws and nails
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October 2022 by M J
Well stocked but I overheard one of the older male staff making a classless comment about female body parts. This with a couple of female employees working the same shift. Owner, take note.
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October 2022 by Christine Casey
I called this store to ask about Coral Gables approved paint list for Benjamin Moore paints. The individual from the paint department was so absolutely rude it was shocking.
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September 2022 by Pepi Bertini
Had an issue with a product and Felix , the store manager, came to the rescue. He listened and understood the problem.He is a good man!Thank You ,Thank You!
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June 2022 by Ignacio Foncillas
ARRIVE VERY EARLY!(And make sure you don't get to deal with the young, inexperienced help)Went to the store today. Usually great service, from knowledgeable guys/gals who have been there forever. Today I showed up 5 minutes before closing time to buy 2 screws, store was closed, kids were packing up, and one of them had the gaul to tell me: "F@#K you, go somewhere else". I guess I shall. Unfortuntate. An overpriced local store that we all catered to to keep them alive, and we are being driven away by the help.
