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October 2023 by Linda Bell
Tommy’s glass replaced a window in our home . From the salesmen Luke to the young men that installed it , everything was great . Highly recommend!!
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June 2023 by Jan B.
After a rough patch with email at first, communications were established and a successful installation of two large window spaces were completed. It was a four week turn over from measurement to installation now that manufacturing is starting to catch up in 2023. I have absolutely no complaints. I have all the paperwork, warranties and inspection in hand as well as perfect windows replacing the 1992 sorry ones they replaced. The men who installed walked me through every step and got approval through those steps as well. They cleaned up after themselves and (best yet) they were cheerful and cordial.
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September 2022 by Kyle Mills
Tommy’s glass helped me a ton and very quickly got what I needed to fix my door!
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September 2022 by Steve S
Called Wednesday 10/20/21 to make an appt for estimate. They said they’d be there at 11:00a the next day, which is Thursday 10/21/3021. I’m thinking wow! They then corrected it to 1:00p on Thursday which was still Great.Well 1:00 came and went. Nobody showed, nobody called. I called at 2:00 and was told they would contact the estimator to see what happened and call me back. It’s now 5:20 and I haven’t heard a peep.Not sure what failed, but they FAILED nonetheless.Probably better to go with someone else.
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June 2022 by Kelly M.
Very responsive. Called for last minute help with a time sensitive matter and they were there to help. Everything worked out perfectly.
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March 2022 by Alexandria Everhart
Tommy’s Glass installed our glass shower doors. They were very professional and completed the job in a timely manner. Great quality work.
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February 2022 by Donald Sehlke
I contracted this company two years ago to replace four patio door glasses. They have not completed the job yet, only successfully completing three of the four doors. They have been out five to six times to get the fourth glass replaced and each time there is debris between the two glasses. I have heard every excuse from Covid, to it looked good in the shop, to the glass fell off the truck, to it is the manufacturers fault, and now that they can’t get the glass transported here. I am done with excuses. Two years is way too long to do such a simple job successfully. I have gotten no satisfaction from Tommy’s Glass on any level and have absolutely nothing good to say about this company and the service I paid them to do. I would not recommend this company to anyone!
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December 2021 by David Horton
Actually, I had broke down and ended up in their parking lot. The staff at Tommy's Glass went out of their way to assist me in whatever way possible to get me back up and running again. The management as well. A very kind and considerate bunch at Tommy's Glass in Southport. I thank you for your assistance.
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November 2021 by Steve Silver
Called Wednesday 10/20/21 to make an appt for estimate. They said they’d be there at 11:00a the next day, which is Thursday 10/21/3021. I’m thinking wow! They then corrected it to 1:00p on Thursday which was still Great.Well 1:00 came and went. Nobody showed, nobody called. I called at 2:00 and was told they would contact the estimator to see what happened and call me back. It’s now 5:20 and I haven’t heard a peep.Not sure what failed, but they FAILED nonetheless.Probably better to go with someone else.
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August 2021 by davery1978
I have used Tommy’s in the past and recently had them install hurricane windows. The quality of the product is excellent, awesome job of installation, and their customer service was excellent. Very responsive, kept me informed every step of the way. I highly recommend Tommy’s for any glass need.
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August 2021 by Don A.
Great product, installation was terrific and they kept me informed every step of the way. Customer service was excellent - very responsive, answered all my questions. I would highly recommend Tommy’s and I plan to use them again immediately on another project.
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June 2021 by Jd Cregger
Good place to have your glass done up.
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June 2021 by Alex Prokopcuks
Thank you for getting our glass door installed at our cafe. We had to wait on shipping, but that was uncontrollable, and make sure we got the right color glass, but overall we had a good experience and now have a new glass door.
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March 2021 by Jeff Rahn
Never was there a more unprofessional glass company. It's taking 4trips to have measurements for a replacement window.
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March 2021 by Steven Miller
A great place for showers mirrors and windows