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March 2024 by Jade m710
Horrible customer service. Very limited selection of products. The lady had ZERO knowledge of anything related to the store. The only reason I even continues my transaction is because I’m on a time crunch and it was the closest smoke shop. 10/10 do not recommend.
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November 2023 by domani gonzalez
Awful customer service.1) The young girl at the counter knew no information about the products they are selling and she was was very dismissive. I’ve been to about 10 different smoke shops in the Broward County area this year and i always get great customer service and the employees are always very helpful and knowledgeable in my purchase decisions. i was expecting this smoke shop to be one of the best since it is in a wealthy community, but this was not the case.2) This was the worst part ?. I went in to buy a THC disposable cartridge and the girl hands me the selection i wanted. She doesn’t say word and i go outside to my car to plug in the cart, maybe charge it a bit , and test the cart and turns out the entire cart is a fake , the logo and oil aren’t the same as the other carts OF THE SAME BRAND. the cart didn’t even turn on. I went back inside and exchanged it and this is how i realized the cart was a fake.Either this place got scammed by someone who returned that that cart, which i don’t doubt because the girl employee was so bad that i doubt she checks the product, OR they are deliberately trying to scam people. Worst experience ever at a smoke shop. Don’t even come here the selections aren’t all that anyways. Their cheapest cart was $50 for 2G which was the one i purchased but i’ve been to many smoke shops where they have $25 2G , $30 , $40 carts. just more options elsewhere…
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October 2023 by Ashley Anderson
They have like 2 really cool staff members. The rest are just literally not there on their shifts sometimes. I’ve driven here too many times to have the door locked when the place is open.
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October 2023 by i forgot
Really attractive woman at the MM and was super professional about everything. Definitely will be going back often?
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July 2023 by Jeri p
Great shop with amazing employees. I accidentally left my phone on the counter and walked out and went on with my day. The female employee went above and beyond to find the owner of the phone and get it back to me. I am forever grateful and a regular customer of the store.
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April 2023 by Nicholas Pinnock
Danny is a great guy very knowledgeable and helped me make some choices that I'm very happy with. Will definitely come here more often just because of him.
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March 2023 by Elisabeth Gramatges
I paid $20 for a fume, I noticed that was spitting juices. When I went into the store to return it, this tired guy who might have had a bad day told me I couldn’t, and I made the critical mistake of mentioning I didn’t like the taste as well as it spitting back at me. He then proceeded to tell me once I leave the door he isn’t allowed to exchange it unless it is broken. I tried to appeal to him by saying I just walked in and out and also tipped $2 for him to hand it to me and that it wasn’t working properly. So to say the least I was not satisfied with the customer service. Would not recommend
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February 2023 by Tico Martinez
Slick workers overpricing and charging TIPS like they all that…. You can play that with people who do not know any better… says much about the level of integrity or lack of!!!!!
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November 2022 by M B
Great place but the guys that work there are always so rude. Like I’m an inconvenience to them and they just rather continue to watch tv
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October 2022 by Ronnie H.
Everyone in the shop is super helpful and pleasant except that clown with the long hair. I saw a review above and they are spot on. Guy is rude and condescending. Only reason I don't give it back to him is because I respect the store and the rest of the employees. Dude needs to go, he's going to continue to cost you guys business.
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October 2022 by Mitchel Stage
I had to pick up a couple things and this guy Angel helped me out and was super friendly and helpful.
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August 2022 by Zachary T.
Guy with long hair was super rude and made me feel d**** They add a charge if u use a debit card.... Very weird. Will not be coming back.
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August 2022 by Amanda Palmer-Santiago (Mandy)
Don’t go here. Staff are horrible. Still horrible eight months later. So rude. Told me couldn’t serve me because of my bad review which is still so very accurate. I live right across the street but I’ll gladly drive somewhere else. ANOTHER WORST EXPERIENCE, THE GLASS ARE HORRIBLE ANYWAY LOL. THE GUY CUSED ME OUT AND WAS VERY LOUD AND AGGRESSIVE. I felt threatened and attacked. Please go somewhere else guys, not worth it. THE WHITE BOY NEEDS TO GET FIRED HE IS KILLING YOUR BUSINESS. I miss Nikki, dude is incompetent.
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June 2022 by Angelo Perilla
Terrible service, disinterested in helping the customer and just plain rude. The only nice person there is the owner. Get better employees
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June 2022 by alva rosario
every time i come here its a “be back in 10 minutes sign” up front. literally like 1 hr later still closed. bad service for like a year or so here. so wack.
