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February 2024 by Trina Sultaire
I've had AAA for very many years I absolutely love it they're always there earlier than what they tell you which is awesome. always friendly way cheaper than having to call a locksmith or a tow truck I don't go a year without them they have helped me more times than I can
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February 2024 by Lynn Vitale
Wonderfully kind people
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February 2024 by Mercedez Evans
Came in to AAA at about 4:20pm on Thursday or Friday to come fax some papers it was about 50-60 pages that I needed to get faxed the lovely lady at the desk checked me an said someone would be with me shortly after about 10 minutes of waiting CHUCK comes over an asked what I needed faxed an I showed him an he told me that he wasn't able to fax that many only 10 pages an I politely explained to him that I have came in here many times before an faxed way more then what I was doing on this day an he told me he couldn't do it an it would be about an hour if he tried an I was okay with that but i dont think he wanted to work his last hour since they closed at 5:30pm then when I asked for his name he tried to offer to try an fax the papers an I said no an asked for his card horrible customer service from him he definitely doesn't need to work in customer service treating people like he did an poor lady at the desk is just shaking her head in disbelief
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January 2024 by Stephanie Sanford
This AAA is awesome!
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December 2023 by Steve g
They took care of business thanks
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November 2023 by mike whiting
I waited over 10 hours and this is my second time waiting that long, used to be a good company now I would not recommend it. They do not call you to update you about running late or an estimate on arrival and they will charge you even if you waited 10 hours or longer
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September 2023 by thomas setteducati
Diana was very nice and helpful.She found us a policy that saved us 1800.00 a year. Give her a call today! You'll be so glad you did ?
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August 2023 by Dawn Huden
Have been a AAA member since 2009. Needed a jump for my car today. Called them at 454 pm. Three hours later, still no assistance. The membership is not cheap. Why should I pay over $200 dollars a year for roadside assistance when you don't send anyone to help and when I call to ask why, I am told to call for service from someone else. Really??? Pathetic! Don't waste your money on AAA.
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July 2023 by Charles Chapel
We have been AAA members for decades. We pay for the membership and use it maybe once every 5 yrs. We truly needed roadside assistance last nite and put in a ticket for service using their app at 7pm. It's now 2am and zero response thus far. We also tried to call a representative and she was zero help. Could not offer us any information nor a list of vendors who work for AAA. This is not what the service advertised for membership is.
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July 2023 by Paulina Herzigovia
Been a member for 25 years AAA Plus. Never use the service but buy it as an emergency measure. Called last night for a jump and no one ever came. Waited all night- call started at 7pm and they NEVER showed up! The service has gone DOWN hill and the whole procedure is now done on an APP- you cannot speak to a live person any longer. I will not be renewing my membership!
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July 2023 by James Clark
Called 3 times, they never called back. Not very professional. I'll go out of my way, to go back to the Trinity AAA
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July 2023 by John Timmerman
Not good my agent is gone and they refused to give me where she has went to very disappointed with AAA. I’ve been with him for over 40 years.
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June 2023 by Roy Dwayne Adams
I have RV service with AAA, I got locked out of my RV and call for AAA to come unlock, the door. They said they would but never did after 4 hours of constantly calling back-and-forth. I finally have a lady tell me that R v's do not get lockout service. What to do??
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March 2023 by Kim Norwood
Awesome food. Live in Florida but everytime I'm in town definitely my go to...
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December 2022 by Gerri Vette
Very satisfied in my insurance needs! Jeff very knowledgeable in my auto insurance needs!
