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February 2024 by Jody Jucciarone
We recently took our dog to the emergency vet for a UTI after visiting a different emergency vet 2 days prior for the same issue. AJ was not getting better so we took him to the Animal Emergency of Hernando.We are extremely pleased with the service and compassion we received here! From Kristen at the desk to Chene and Dr. Stone, AJ was attended to and taken care of! AJ was x-rayed and given medication to treat his UTI. He has fully recovered and is back to his crazy self! Thank you all for doing a great job and helping our baby! Also as far as the price, his visit to Animal Emergency was 1/3 of the price of the first ER we went to and they did not X-ray.
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February 2024 by Lynda O'Dowd-Morra
BEST ER FOR PETS I HAVE BEEN TO. Salem 6 month old cat, bit a Fish hook within 2 hrs the tech had it out. Great People!!!
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February 2024 by Kari Mccormick
I want to thank you from all that I am, so greatful to have had experienced hands with working in such life or death situations, the point of acknowledgment how severe the case was. From the staff and the comfort that was given. Thank you so much for helping my rhienna she's doing awesome and she thanks you to for caring on her well being to make sure she was provided what she needed and best interests. She's healing great her staples look great she gets them out on the 22nd and thank you for recommending the steps after the surgery. Thank you for saving my companions life god bless
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February 2024 by Dennis Young
Wonderful staff...caring and compassionateGod bless you all and thank you for what you do for people. It's appreciated
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February 2024 by Brian Valdes
Came in at one in the morning since my dog was whining and had a huge distended belly. Obviously I was worried about GDV so I brought her inThey treated her with the utmost care and diagnosed her with food bloat, so thankfully not the bad kind of bloat. Thank you guys!!!
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February 2024 by Stephen Boyd
Thank you so much. I've had meme since she was a kitten, 16 years now. I brought her in do to a battle with fleas she became lethargic a problem that I never had before with her but the fleas are bad in Florida it's never ending.I've been struggling financially just like the rest of us but they helped her without question. She is feeling better and eating again.If anyone can donate to these kind people please do so they definitely deserve it
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February 2024 by lorraine mullen
Today is Easter! Unfortunately all my "kids" always seem to pick holidays or weekends to get sick. I'm snowbirding, didn't have vet here, so was grateful to find this office. They were very busy, but I thought my wait time was extremely reasonable. Dr. Stone was on duty today, and I was very comfortable with her diagnosis, treatment plan, etc. She didn't rush us, and answered all of my questions. My tech was also great, and I apologize I didn't get her name. I bombarded her with lots of questions as well, and she was also very patient and informative. I have excellent vets back in Colorado, so I'm rather picky when I have to go somewhere new. But I think the whole visit went well and we were in good hands.
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January 2024 by Diana Mattos
You guys are angels! Hernando County is LUCKY to have you. The new facility in Forest Oaks is much bigger, cleaner and state of the art than the old one on Deltona. Staff is always kind, empathetic, understanding and patient. I've been here approx. 4-5, have never had a negative experience. HIGHLY recommend. Caveat emptor: this is an ER for animals, so there *may* be a wait at times, especially late at night. There is a TV on site now, to help out with comfort and wait times.
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January 2024 by Michael Lerner
Been waiting almost 2 hours for a simple exam but since they only have 1 doc, it takes forever as she has to do surgeries as well. Find another place.
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January 2024 by Ashley Parker
This place is absolutely amazing. The day we moved to Spring Hill our little girl Oakley broke her leg. Because we didn't have a vet yet we followed up weekly here over the last 7 weeks. Everyone we dealt with was absolutely amazing. They were sooo kind to both me and Oakley. I always felt comfortable and knew Oakley was getting the best treatment. Honestly if they could be my every day vet I'd choose them. I'd recommend them to all my friends and family.
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January 2024 by Rich Oconnor
Always very nice & show alot of care. They truly love animals, very confident bringing my yellow lab to them
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January 2024 by Kirsten C
I’ve had to visit twice in the last 6 months and my dog received excellent care both times! Both of the Doctors (Stone and Smith) are very knowledgeable and thorough. They are also kind and clearly animals lovers, so that’s a bonus. My reasons for visiting were not nearly as urgent as others, so of course, there was a bit of a wait, but that should be expected. I am very grateful for this place, as are my friends and family who have needed them.
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January 2024 by Rosemary DeJesus
Took my mother's dog here in an emergency and they were so fast, efficient, and their prices were very fair. Dr. Stone and Stephanie were very informative and polite. We felt so comfortable there and so did Biddy! Would definitely recommend this hospital if your fur baby needs immediate attention!
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January 2024 by John
Called and was given prices. Showed up and was given higher prices than quoted on phone for same services. Doctor came in and performed examination. Put him through a lot of manipulations and claimed he was in a lot of pain, even though he showed only minor discomfort. Was told he needed more x-rays, (6 in total) after originally saying only 2. Told us they probably couldn't see anything on the x-rays they wanted to take. Wanted to do blood work, kidney, liver function to give him an anti inflammatory and wanted to charge almost $800.00. Kept changing their prices and couldn't give any coherent reasons why a tiny little dog of 15 lbs needed so many x rays. I am a full grown man and only had one x ray of my entire spine to see joint spacing. We decided to pay the office fee of $210.00 and left, as we did not feel comfortable for his safety.The doctor got upset when I refused to sign paperwork refusing treatment. I did not want to participate in what I believed to be them swindling the public? I do not believe that they care at all about the welfare of their patients and are only interested in how much they can up-sell their services. We are taking him someplace else and would suggest others do the same.
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January 2024 by Barb Avery
EXCELLENT service!This was an urgent need visit outside of my regular Vet.You are seen in order of you showing up, but like an ER, the more urgent cases take precedence! That is OK! This is an ER pet hospital, so expect to wait.Dr Keely Smith and the staff were excellent! Friendly, knowledgeable and the estimates for the care were more than fair considering this was an ER visit. They made sure you understood the options for care and that you understood what to do with the medication.The facility was clean and tidy. The Staff friendly.I am happy to have such a great facility close by when needed! Thank you!
