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September 2023 by B Randon
The owners here are scammers. Increased price once this gym became my “ home gym “ to 39.99 a month originally when my original contract with Odessa anytime was for 37.40. Just recently increased to 44.99. No explanation, no call, no email. I had to email to ask why the price increased thinking it was a mistake and was told it was because new equipment was added. I don’t understand how a company can just charge you whatever they want based off of what they choose and then not even disclose that to their customers. Shady workers and losing my business.Edit: When was I given the option to agree or disagree to the new charges? LOL PATHETIC. I will be loving my $37.40 a month at a better well kept facility, that does not scam their members. Don't blame your lack of informing your club members of a price increase nor the increase of price on the "Pandemic" that was a excuse for companies in 2020, not 2023. It would be a shame if a Crunch or EOS popped up near your location because you will be out of business. Goodluck with your shady business practices.
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August 2023 by Kathleen Karcher
I am a member in Texas and was able to work out i n Florida using my same access key. Very convenient. The facility was very clean and well maintained.
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July 2023 by Mona Wolters
They were very good about giving me information. I got a nice tour. It’s not overly large, which I like.
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June 2023 by Madison
My favorite gym! Very clean and a lot of great machines and free weights. Staff have always been helpful and friendly.
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May 2023 by Gail Rogers
Clean, good variety if equipment. Quiet. LOVE this gym!!
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April 2023 by Alexis
Don’t waste your time, go somewhere else. You can just tell the type of customer service you get here. Just read the immature, rude and poor grammar responses that have been answered to other customers reviews. My husband and I tried to sign up. They keep the doors lock so when you try to sign up you can’t, I stood at the door calling and knocking non stop for 20 minutes. No one answered the door or answered the phone at 10 am. I came back a little later, the door was still locked and no one answered the phone. After another 10 min goes by, Cindi opens the door. With a smug look on her face Says yeah, can I help you? I told her we wanted to sign up. She said she was training a customer, she would be done in 15 min. She asked if we wanted to wait or come back. We said we will just come back. She said okay and we left. We thought to be nice and give her a few minutes after the 15 mins so she could have a small break between helping people. So we returned within 20 mins. Again I sat at the door knocking and calling. 10 minutes later Cindi comes to the door and again with her smug attitude goes “oh I have another client to train.” Now when we said we would come back, why didn’t she say, “okay make sure your back in 15 minutes because I have another client shortly after”…? Common sense, right? Anyway, I told her that this is poor customer service she gave me a shocked diva look on her face and said excuse me? Lol and this chick is a “manager”! I said to her you don’t do this to people this is horrible customer service, I won’t be back. In the middle of me talking, she turns around WALKS AWAY and says “ sorry to hear that, have a nice day.” I’d love to know how she got her job there and also how she is still a manager there! I run my own business, I’m also probably half her age and even I know this is poor behavior for a manager. Clearly the people here are uneducated and rude. Go somewhere where they treat you respectfully and are educated. Cindi seriously needs to be fired. Please don’t waste your time. At least go to a different anytime fitness location.
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March 2023 by Fettuccine Phil
I never been to this gym or signed a contract but they're saying somebody else sign my name and that's okay because I know about the account and I owe the money even though I never been there and it's not my signature or my initials on the contract. This place is nasty rude. I can't stand the people that work their answer the phone. They are so unprofessional. These people are atrocious and then atrocity to human beings everywhere. I would not go to this place if it was the last gym on planet Earth and they were giving away gold.
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March 2023 by Kathy Barns
The lady in the office that answered the phone is not very nice very rude .My other gym decided to stop taking silver sneakers so I called and the lady on the phone acted like I was putting her out by asking her questions all I wanted to know is when I could come and sign up .This was on a Monday around 1 o’clock and she informed me she was to busy for me to come in .I asked what about later in the afternoon since they are open until 6 she told me to call back tomorrow and see how busy she was all I can say is WOW .what is going on with anytime fitness’s that they don’t want members . I will make sure not to join there I will go to the YMCA.
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February 2023 by Phil
I never been to this gym or signed a contract but they're saying somebody else sign my name and that's okay because I know about the account and I owe the money even though I never been there and it's not my signature or my initials on the contract. This place is nasty rude. I can't stand the people that work their answer the phone. They are so unprofessional. These people are atrocious and then atrocity to human beings everywhere. I would not go to this place if it was the last gym on planet Earth and they were giving away gold.
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January 2023 by Dr. Travis Owens
In town visiting family and called to inquire about a day pass to workout. Took 6 phone calls to get someone to answer. The woman that answered was less than cordial and told me I could not pay for a day pass to workout and that I was only a welcome in if I had “intentions of joining” even though this is directly off their website…“ We’d love to have you! Anytime Fitness offers a single-entry pass for visitors who are unable to commit to a 7-day trial and are looking to drop in and work out for one day only.”
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January 2023 by Cheerleading Blueprints
In town visiting family and called to inquire about a day pass to workout. Took 6 phone calls to get someone to answer. The woman that answered was less than cordial and told me I could not pay for a day pass to workout and that I was only a welcome in if I had “intentions of joining” even though this is directly off their website…“ We’d love to have you! Anytime Fitness offers a single-entry pass for visitors who are unable to commit to a 7-day trial and are looking to drop in and work out for one day only.”
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November 2022 by Cheryl Ziegler
AWESOME Gym Super Clean,And great Up To Date Workout Equipment.
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October 2022 by Robert Alsbach
POOR Customer Service! Do not sign up for automatic withdrawals from your bank account! After being a member for over 2 years, they raised the membership fee without notifying or getting authorization. Supposedly they sent a post card notifying members of the increase, but I do not recall receiving one. I cancelled my son’s and my membership on Oct 3rd, after the price increase, and after they charged an additional $26 each for building and equipment yearly fee. Don’t recall ever paying this fee before. Today there is another monthly transaction coming out for the membership that I cancelled earlier this month. When I called to dispute, I was told that the cancellation fell within 30 days of the next billing cycle and that they couldn’t do anything about it because a third party handles financial transactions. So, no matter when you cancel, it will always fall within the next 30 day cycle and they are going to charge you even though you cancelled and aren’t using the gym any longer. Nice facility, just don’t get lured into automatic payments and beware of the customer service.
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September 2022 by Nicholas Marceaux
Wow what a total joke of a response. (Weeki Wachee location, just closed my account yesterday, and you do have her locked in) buy a new mop.Like working out in jail, I imagine. Floors smell sour, wipedown of equipment not enforced, very limited classes, no sona or heat rooms, and over crowded. Not to mention the pervy old dudes. I believe I caught covid there. All this for a 1 year contract of 40 bucks a month! Even my under age daughter is being held in a contract as we speek. You would do better to buy some dumbbells, jump rope, and a tread mill or just run in this beautiful Florida weather.
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July 2022 by Amanda Beasley
A lot of free weights and barbells here. Newer gym so the equipment is new and functional. Very clean.
