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March 2024 by Diana Eleanor
I was there today and it was truly a really great experience. (Which is weird to even say about a phone store - almost always a pain in the a$s.) John and Chris brainstormed to REALLY help me save a ton of money. Huge thanks to them both-I'll be back!!
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March 2024 by Jacqueline Roy
If you live in Hernando county you may as well head to the store on commercial way because the one on Mariner hasn't helped us yet. They just send us to the one on commercial way. Don't waist your time at the one on Mariner
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February 2024 by Brandon Schick
Walked in with a bill issue. Justin Eddie and Will put their minds together and were able to save me over $100 on my bill! Definitely will be coming here going foward. The store is nice and clean and very professional looking
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February 2024 by Riverrain Flintknapping art
4391 commercial way, Springhill FL Sunday Feb 18, so don't be confused of which embarrassment of an establishment I am writing about in this review. Wife and I walked in today between 1-2pm looking to buy two new phones. As soon as walking in we were greeted by the powerful stench of some low rent trashy weed/dope smoke. In fact it was so strong I am convinced the two low lives that work there that at&t have left in charge of their store, are boldly smoking on the floor with no shame. One of the bums approached us and was more interested in sending us to Walmart for a prepaid phone rather than answer any questions and sign us up for a contract. It was obvious both of the degenerates that work there were stoned into oblivion by the blood shot eyes and lack of enthusiasm on making any sales, they just wanted us gone. I made a comment in reference to the smell and it was replied back with sarcasm. It was a fruitless journey into this establishment and not only that, there was zero useful information or help in regards to our phone situation. As I was leaving I told them they should prop open the door and air the building out, and they just chuckled. Could it be any more obvious? There are two other phone service providers in the same plaza. No thanks guys I will go some place else.
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February 2024 by Toney Pedalino
Really solid group of staff on hand that were extremely helpful. Highly recommend dealing with this location.
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January 2024 by KMW
Avoid this location if possible. The employees will scam you by adding on extra things, even after you tell them you dont want them, solely because they get a commission if they do. DEFINITELY not customer friendly here, apparently they're only out to fill their own pockets. I almost dropped AT&T completely today after receiving my first bill, after adding a line at this location 2 weeks ago, bc the employee added insurance, next up and something else to my lines. I had to call the customer service 800 number for them to remove all the extras and credit back my account for what the employee added on, which took my bill down over $50/month. It's a shame that ppl are so selfish these days. Scam artists...
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January 2024 by Phillip Silitschanu
I wish every store I went to had such great people working there. Justin and Brandon went above and beyond to help my mother with her first iPhone purchase. They were kind, patient, helpful, and even turned off the A/C when the cold air vent was blowing on her. If you are looking for an ATT store, this is the one to go to.
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December 2023 by CJ Schroeder
I will return to that store in the future and will refer family and friends there also. You've got a great team working there! Kudos to Justin, Jeremy, Eddie and Will. You guys made everything really easy! Thank you guys!
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September 2023 by bob doherty
Came to this at&t store for a simple upgrade of my very old phone. Jeremiah met me at the door and assisted me immediately. Made this process very quick and simple, I appreciate him for his time today and experience.
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August 2023 by Deteasha Nash
Every time I go into AT&T the agent treat me as if they were waiting for me to arrive. My concerns are always handled with care and respect. I never allowed to leave until everything I needed has been addressed.
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August 2023 by Erin Gilmore
Jeremiah, Justin, and Eddie are awesome! They will get you what you need and show you some cool stuff along the way. The entire store was personable and friendly. My son and I left happy with brand new devices. Everything was explained in great detail. They got us some accessories at a great deal, and everyone of them was quick to answer every question that i had. Thanks guys keep up the great work!
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August 2023 by Izaya Tha HighFather
My fiancé and I had wonderful experience with the team here. They worked with us to get us the best deals on our new iPad mini and New Samsung Fold devices. They listened to our needs and delivered !
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July 2023 by Emvory Burton
Kendall and Louis were really helpful today, they didn’t care how long it took to get everything done. I am happy with the results this is now my home store, I even got a new watch. I highly recommend that you guys come and visit this stores location for your new purchases or if you guys just need some help they are here.
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July 2023 by Joey Aponte
Derrick is a fantastic mobile expert!!! Helped me get a iPhone 14 pro max!! He is very knowledgeable about the phone and about billing. Luis the manager is awesome for helping me out and getting a Direct TV!! I definitely recommend going to this store!
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July 2023 by Tim Caron
Great customer service. Kendall, Eddie, and Luis were a great help and very professional. Definitely be back
